下面是小编整理的商务英语打错电话口语（共含5篇），欢迎大家阅读分享借鉴，欢迎大家分享。同时，但愿您也能像本文投稿人“esdot”一样，积极向本站投稿分享好文章。
打错电话 dialing the wrong number
1.商务建议
通过电话进行商务交往时，难免会遇到拨错电话的尴尬，此时需真诚的道歉，i'm sorry.i think i must have dialed the wrong number.此外，作为公司接待人员的你，在接到打错的电话时，也要彬彬有礼，细心核实信息(如电话号码、所在部门、姓名拼写等)，从而耐心的告知对方，即化解了对方的唐突，也保持了公司的良好形象。
2.商务英语情景对话
a:hello, hangzhou foreign trade corporation. may i help you?
你好，这是杭州对外贸易公司。有什么能帮助您的?
b:good moming. can you put me through to manager liu yang?
早上好，请找刘扬经理接电话。put through 接通电话
a:i'm sorry there's no one of that name here. what number are you calling?
对不起，这里没有这个人。您打的是什么电话号码?
b:it's 53467865.
是53467865。
a:i'm afraid you've got/dialed the wrong number.you'll have to check with directory assistance.
抱歉，您拨错了。您得向查询台询问一下。directory assistance 查询台
b:oh, i'm terribly sorry.
非常抱歉。
a:never mind.
没关系。
3.商务英语核心句型
sorry,i must have misdialed.对不起，我打错了。
it seems i got the wrong number.sorry to have bothered you.我好像打错电话了，抱歉打扰您了。
i was trying to reach another party.sorry.对不起，我想要找的是另一个部门。
sorry,i must have the wrong extension.could you transfer me back to switchboard please?
对不起,打错分机号码了，请帮我转回总机好吗?
i'm sorry, you must have the wrong number.抱歉，您肯定拨错了。
what number have you dialed?您拨的号码是多少?
no，this isn't the number you want.不，这里不是您要的号码。
4.商务英语情景词汇
conference call 会议电话
overseas call 国际电话
domestic call 国内电话
station-to-station call 叫号电话
collect call 对方付费电话
reverse-charge call 受话人付款的电话
long distance call 长途电话
local call 市内电话
direct dial call 直拨电话
party line 同线电话
interior phone 内线电话
outside phone 外线电话
special line 专线电话
international long-distance call 国际长途
person-to-person call 叫人电话
michael: why the long face?
billy: i feel stupid.
michael: why do you say that?
billy: my office just installed voice mail, but i don't know how to use it.
michael: isn't voice mail just like an answering machine?
billy: no way. you are way off. we had better learn about voice mail together.
michael: now i feel stupid.
迈克尔：你为什么拉长了脸?
比利：我觉得自己很傻。
迈克尔：你为什么这么说呢?
比利：我的办公室刚刚安装了电话留言机，但我不知道怎么用。
迈克尔：电话留言机不就是象一个电话应答机吗?
比利：不对，差远了。我们最好还是在一起学习一些关于电话留言机的知识吧。
迈克尔：现在，我也觉得自己很傻。
new words 新单词
1) calling card(电话卡): a card that allows you to make a phone call
i will charge the call to my calling card.
我用我的电话卡付电话费。
2) extension number (ext)(分机号码): branch number, personal code
hello, secretary, please patch me through to mr. smith's extension.
喂，秘书，请给我接通史密斯先生的分机。
3) hold(稍等): wait, don't go away
sir, please hold while i search for the proper extension.
先生，请稍等，我在查找分机号。
4) patch me through(转接): put me through, transfer
patch me through to your boss this instant!
立刻给我接通你们老板的电话。
5) voice mail(电话留言): messages and more through the phone
tom wasn't at his office, but i left a message on his voice mail.
汤姆不在他的办公室，但是，我在他的电话留言机上留了信息。
电话叫醒 wake-up call
1.商务建议
在外旅行要善于利用好各种方便快捷的服务，绝大多数酒店都乐于用优质的服务吸引“回头客”，因此你有需求时，不用不好意思开口。要知道customer is god，只要你说i'd like to request a wake-up call，酒店都会满足你的要求。
2.商务英语情景对话
a:good evening. this is mr. green in room 325.
晚上好，我是住在325房间的格林先生。
b:good evening, mr. green. can i help you?
晚上好，格林先生。您有什么需要吗?
a:i'm going to beijing early tomorrow moming. and i'd like to request a wake-up call. will that be much trouble?
我明天清晨要去北京，我需要叫早服务，这给您添麻烦吗?
b:oh, no, never. what's the exact time you'd like us to call you tomorrow morning?
哦，一点也不，您要我们在什么时间把您叫醒呢?
a:well, my flight is due to take off at 7:00 a.m.i've no idea how long it'll take to drive to the airport.
我的航班是上午7点的，我不知道坐车去机场要多长时间。take off起飞 take adrive to乘车去
b:it won't take long, 40 minutes is enough.do you mind if i call you at 5:30 a.m.? then you will have time to have your breakfast.
肘间不长，40分钟足够了。我在早晨5点半叫醒你可以吗?这样你可以吃过早餐之后动身。
a:oh, thank you. but l'm not used to having breakfast so early, so please wake me up at 6 instead.
哦，谢谢。不过我不习惯这么早用早餐，请6点钟叫醒我吧。
b:all right.i'll call you at 6 then. good night have a good sleep.
好吧，那我就6点钟叫醒你吧。晚安，祝您睡个好觉。
3.商务英语核心句型
is this the reception?
请问是总台吗?
i'd like a wake-up call，please.
我要预订叫早服务。
i have an important interview.so would you please wake me up at 8 0'clock?
我有一个重要的会见。所以能否在8点钟的时候叫醒我?
4.商务英语情景词汇
hotel brochure 旅馆服务介绍书
fill in 填写
go straight ahead 直走
valuable 贵重物品
safety deposit box 保险箱
due to 由于
travel schedule 旅行计划
telephone wake up service 电话叫醒服务
相关阅读：
Email courier is an individual who gets out of their chair and approaches someone's desk or workstation in a work environment almost immediately after sending them an email, usually to make sure that the email has been received and that they can get a reply right away.
Email courier指在办公室里刚给别人发完邮件就立马起身来到收件人的工作台旁边，跟人家确认邮件是否收到，还希望人家立即给回复的人，即“电邮快递员”。
For example:
Bill: I just sent you an email. Did you get it?
Bill: 我刚给你发了封邮件，你收到了吗?
Mike: Probably, I haven't checked.
Mike: 可能收到了吧，我没查邮箱。
Bill: Can you check?
Bill: 你能查一下吗?
Mike: Uh yeah, looks like I got it.
Mike: 呃，对，收到了。
Bill: Thoughts?
Bill: 你什么想法?
Mike: My immediate thoughts are you're an email courier and a douchebag.
Mike: 我现在的想法是，你是个电邮快递员，而且是个讨厌鬼。
电话预定房间 phoning for a room reservation
1.商务建议
商务旅行之前，通常要提前预订酒店，一般来说，电话预订和网络预订是最快捷的两种方式。i'd like to book aroom for friday next week.(下周五我想订一个房间)是通用的电话预订用语。酒店前台在接到预订电话时，会询问房间类型、逗留时间、姓名等信息。此外，由于是电话预订，还会确认姓名的拼写：would you kindly spell that for me?(如何拼写呢?)
2.商务英语情景对话
a:good moming! holiday inn, can i help you?
早上好，假日酒店，我能为您效劳吗?
b:good moming! i'd like to book a room for friday next week.
早上好，下周五我想订一个房间。
a:ok, what kind of room would you like? we have deluxe suites, double rooms and single rooms.
好的，您想要哪种房间?我们有豪华套房、双人间和单人间。
b:i'd like a suite with an ocean view, please.
我想要一个可以看到海景的套房。ocean view海景
a:just a moment. let me check if there is such a suite available.
请等一下，我查查是否有空房。
b:sure.
好的。
a:yes, we have one, room 205?
我们还有一间205号房。
b:what is the rate, please?
请问房费多少?rate房费
a:the current rate is 120 dollars per night.
现在的房贵是120美元一天。
b:by the way, does the price include breakfast?
顺便问一下，房价是否包括早餐?
a:yes, it does.
是的，包括早餐。
b:that sounds not bad at all, i'ii take it.
听起来还不错。这个房间我要了。
a:may i ask your name, sir?
先生，请问您尊姓大名?
b:my name is lin feng.
林峰。
a:would you kindly spen that for me?
怎样拼写呢?
b:that is l-i-n f-e-n-g.
l-i-n f-e-n-g.
a:mr. lin, you have successfully reserved room 205 0n next friday. we look forward to seeing you.
林先生，您已成功预订下周五205号房，敬候您的光临。reserve /book预订
b:thank you very much.
非常感谢。
3.商务英语核心句型
i'd like to book a room for tuesday next week.
下周二我想订一个房间。
what kind of room would you like?
您想要哪种房间?
what is the rate，please?
请问房费是多少?
may iknow your arrival and departure dates?
请问您的到店和离店日期?
4.商务英语情景词汇
front desk 总服务台
room reservation 预订房间
reservation desk 预订处
receptionist 接待员
offering discount 打折
available 可得到的，有用的
under the name of 以……的名义
cancel a reservation 取消预订
refund 退款
down payment 订金
confirm 确认
cancellation fee (取消预订的)手续费
常用商务英语电话口语句型系列
1 I\'ve come to make sure that your stay in Beijing is a pleasant one.
我特地为你们安排使你们在北京的逗留愉快。
2 You\'re going out of your way for us, I believe.
我相信这是对我们的特殊照顾了。
3 It\'s just the matter of the schedule,that is,if it is convenient1 of you right now.
如果你们感到方便的话，我想现在讨论一下日程安排的问题。
4 I think we can draw up a tentative2 plan now.
我认为现在可以先草拟一具临时方案。
5 If he wants to make any changes,minor alternations can be made then.
如果他有什么意见的话，我们还可以对计划稍加修改。
6 Is there any way of ensuring we\'ll have enough time for our talks?
我们是否能保证有充足的时间来谈判?
7 So our evenings will be quite full then?
那么我们的活动在晚上也安排满了吗?
8 We\'ll leave some evenings free,that is,if it is all right with you.
如果你们愿意的话，我们想留几个晚上供你们自由支配。
9 We\'d have to compare notes on what we\'ve discussed during the day.
我们想用点时间来研究讨论一下白天谈判的情况。
10 That\'ll put us both in the picture.
这样双方都能了解全面的情况。
11 Then we\'d have some ideas of what you\'ll be needing
那么我们就会心中有点儿数，知道你们需要什么了。
12 I can\'t say for certain off-hand.
我还不能马上说定。
13 Better have something we can get our hands on rather than just spend all our time talking.
有些实际材料拿到手总比坐着闲聊强。
14 It\'ll be easier for us to get down to facts then.
这样就容易进行实质性的谈判了。
15 But wouldn\'t you like to spend an extra day or two here?
你们不愿意在北京多待一天吗?
16 I\'m afraid that won\'t be possible,much as we\'d like to.
尽管我们很想这样做，但恐怕不行了。
17 We\'ve got to report back to the head office.
我们还要回去向总部汇报情况呢。
18 Thank you for you cooperation.
谢谢你们的合作。
19 We\'ve arranged4 our schedule without any trouble.
我们已经很顺利地把活动日程安排好了。
20 Here is a copy of itinerary5 we have worked out for you and your friends.Would you please have a look at it?
这是我们为你和你的朋友拟定的活动日程安排。请过目一下，好吗?
21 If you have any questions on the details， feel free to ask.
如果对某些细节有意见的话，请提出来。
22 I can see you have put a lot of time into it.
我相信你在制定这个计划上一定花了不少精力吧。
23 We really wish you\'ll have a pleasant stay here.
我们真诚地希望你们在这里过得愉快。
24 I wonder if it is possible to arrange3 shopping for us.
我想能否在我们访问结束时为我们安排一点时间购物。
25 Welcome to our factory.
欢迎到我们工厂来。
扩展：与销售有关的职称词汇
Vice-President of Sales 销售副总裁
Senior Customer Manager 高级客户经理
Sales Manager 销售经理
Regional Sales Manager 地区销售经理
Merchandising Manager 采购经理
Marketing and Sales Director 市场与销售总监
Director of Subsidiary Rights 分公司权利总监
Sales Assistant 销售助理
Assistant Customer Executive 客户管理助理
Wholesale Buyer 批发采购员
Tele-Interviewer 电话调查员
Real Estate Appraiser 房地产评估师
Marketing Consultant 市场顾问
Market Research Analyst 市场调查分析员
Manufacturers Representative 厂家代表
Sales Representative 销售代表
Marketing Intern 市场实习
Marketing Director 市场总监
Insurance Agent 保险代理人
Customer Manager 客户经理
Vice-President of Marketing 市场副总裁
Regional Customer Manager 地区客户经理
Sales Administrator 销售主管
Telemarketing Director 电话销售总监
Advertising Manager 广告经理
Travel Agent 旅行代办员
Salesperson 销售员
Telemarketer 电话销售员
Sales Executive 销售执行者
Marketing Assistant 市场助理
Retail Buyer 零售采购员
Real Estate Manager 房地产经理
Real Estate Broker 房地产经纪人
Purchasing Agent 采购代理
Product Developer 产品开发
Marketing Manager 市场经理
Advertising Coordinator 广告协调员
Advertising Assistant 广告助理
Ad Copywriter(Direct Mail) 广告文撰写人
Customer Representative 客户代表
★ 商务英语情景口语
