职场英语:教你如何用英语招揽顾客

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职场英语:教你如何用英语招揽顾客

篇1:教你如何用英语招揽顾客

教你如何用英语招揽顾客

1. 如何招揽顾客

一般程序:招呼—问候—寻找相关话题—理出商谈头绪,所以,打招呼很重要,无论顾客有没有表现购买意愿,您都应该上前问候一句:“What can I do for you?”或“May I help you?”,也可说:“Can I be of any assistance?”,如果是熟客,可简单说声:“Good afternoon, madam, something for you?”

2. 如何打开话题

如果顾客不置可否或表现出不耐烦的样子,决不可轻言放弃,可以先说:“Everybody is welcome here, madam. Whether she buys or not.(这里欢迎任何人光临,买不买都没关系)”,然后婉转地问:“Are you looking for something?”。

3. 如何拉近距离

首先表达自己身份,甚至可以交换名片,然后说些常用客套话,为后来的推销铺路。一句:“Would you mind my recommending?”十分有用。

4. 如何游说购买

初次见面就开门见山、滔滔不绝的做法已经落伍。当你要说服顾客时,最好用“Well, let me tell you why.”作为解释商品用途、优点的开场白。

5. 如何展示商品

可以说:“Please take a look at this.”或“That one, madam?(那个好吗?)”配合产品加以说明时,则用“As you can see, ~(正如您所见,~)”

6. 如何拖延时间

争取时间以便长期抗战要有技巧,再心急也要说“Please take your time”(慢慢看/参观)或“Go right ahead, please.”(随便参观)。根据情况也可通过闲聊进入主题,让顾客有一定时间考虑。

7. 如何选取工具

广告信函、海报、优待卷等都是销售的有效辅助工具,所谓“百闻不如一见”,一边看商品,一边听解释,才更易进入状况。所以“I''ll send you our D.M.”(我会寄给您产品的广告信函)很有说服力。

8. 如何利用店铺开张

店铺开张和周年庆典都是很好的宣传机会,销售重点在于“”(因为本店新开张),因此给予优惠,或进一步说明“If you would kindly recommend our establishment to your friends, the favor will be greatly appreciated”(如果您将本店介绍给您朋友,本店将十分感激)

9. 如何劝客户抓紧购买

店铺出清存货时是购买价廉物美的货物的好时机,您可以说“I understand there''s not much left over”(存货不多)

10. 如何接受电话预定

除非是熟客,双方足够信任,否则,餐馆、旅店通常的电话应对方式是“What time can we expect you ?”(您几点来?)

11. 如何给客人菜单

餐厅里,引领顾客落座后通常递上菜单“Good evening, sir. Here''s the dinner menu”捎待一会,再询问“May I take your order ?”(您要来点什么?)

12. 如何引客人入座

可以先询问“How many people, please ?”(请问几位?)以及“Do you have a reservation ?”(您订位了吗?),接下来就应该“Where would you prefer to sit ?”(您喜欢坐哪?)而引客人入座了

13. 如何招呼顾客

应主动说“How do I address you?”,然后再进行下一步骤,

14. 如何让顾客稍候

成功的推销是要建立良好长久的`服务。忙不过来时,殷勤地一句“Would you mind waiting for a while?”(不介意稍候片刻吧?)足以奠定成功的基础。

15. 如何让顾客说“买”

双方谈得热烈的时候,说上一句“It''s going to be the pride of our company.”(这将是本公司的荣幸)可以收到意想不到的奇效。

16. 如何促使顾客下决心

顾客犹豫不决时,您必须锲而不舍地游说,常用“Think about the advantages you will get.”(想想您能得到的利益)有利于出时顾客下决心购买。

17. 如何取出样品

顾客只有直接接触产品才有可能激起购买欲,所以“I have some sample”必须手口并用才有效果。

18. 如何针对多人游说

女性购物常常成群结队,所以您要多角度揣摩消费者喜好。在叽叽喳喳的意见中,找出主要购买者,对她说“Please insist your taste and need.”(请坚持您的品位和考虑实际需要)

19. 如何应付挑剔的顾客

挑剔的顾客主管意识极强,所以要避免正面争论,实在不行,记得说句“I''m very sorry we couldn''t help you, sir.”(很抱歉,我帮不上什么忙)。

20. 如何说明种类齐全

有时候,与其说得唾液横飞,不如用来阐明重点。客人想知道公司产品的种类时,肯定地说上一句“Various”就已足够。

篇2:教你用英语谈恋爱

教你用英语谈恋爱

美国人尽管喊了多少年的「性开放」,但很多美国人在谈情说爱方面,仍然喜欢采用一些含蓄保守的词句或语句,表现文明和礼貌。以下举一些例句,或许能说明一二。

to have a crush on (someone);

to feel an instant magnetism;

to catch one's eyes; to hit it off;

to have the hots for (someone);

to be attracted to each other.

这些片语,都是描写男女间互相倾慕,两情相悦,有吸引力或一见锺情。

例如:

* He (she) has a crush on her (him) (他对她十分爱慕) 。

* He felt an instant magnetism when their eyes met.(他们见面时,他立即感到磁性般的吸住)。 意指女的外表吸引; 如果是 she felt …… 那么就是指男的外表吸引。

* A nice-looking girl caught his eye.(漂亮的妞儿吸住)。注意:不用eyes。

* He was introduced to a pretty woman and they seem to hit it off immediately.(他被介绍给一位漂亮女子後,他们似乎就一见锺情)。 或

* They were attracted to each other the moment their eyes met.

* When he met her, he had the hots for her.(当他见到她,他就对她爱慕不已。)(多半指 sexual attraction。)

例如说,女对男的没有兴趣,那么也可以说:

* She did not feel any attraction toward him.(她对他毫无兴趣); 或

* He is the man for whom she feels no attraction, catch or no catch.(不管他的条件好或坏,她对他就是没有兴趣)。

这里的 catch,可指财富、地位、名望和外表。

to be a lady's man (或 ladies' man);

to be a prince on a white horse;

to be a casanova;

to be a womanizer.

这些都是指男人英俊潇洒,作风奔放,野性旺盛,喜欢在「女人窝」里。例如:

* Mr. Lin has been considered a prince on a white horse.(林先生被认为是白马王子。)

这是中古时代女子对男人的梦中理想,然而现在也有老外认为美男子应该是:

全身盔甲灿烂光辉的.王子。

* He is a prince in a shining armour.(动词时态:shine, shone 或 shined。)

* Many people think that Mr. Clinton is a real lady‘s man.(或 a real womanizer)(许多人认为柯林顿先生喜欢在女人窝里。)

*As a casanova, he has many girl friends.(由於他是美男子,他有许多女友。)

(Casanova 是意大利人,据说是顶尖的美男子,他的全名是:Casanova de seingalt Giovanni Giacomo 在此 casanova 被当做普通名词,故 c不必大写。

如果形容男人外表魅惑力大,能使女人「如饥似渴」般崇拜他,也可以说:

* He has melted her down and made her knees buckle.(他把她溶化了,使她拜倒他的西装裤下)。

这句话老外通常不用在男人身上,也许因为男子应该比较坚强些吧!或且说:

* So many women swarmed him like bees to the honey.(许多女人看到他,就像一群蜜蜂见到蜜那样蜂拥而至。)

倘若说:…… like flies to the garbage 指像一群苍蝇喜欢垃圾那样,当然就不是恭维了。

to be a beauty queen; to be a dream boat;

to be a cutie; to be a babe;

to be a fox.

这些都是形容女人漂亮,曲线玲珑,身材曼妙,挥身性感或散发一种性感的野性。

例如:

* She is a beauty queen.(= very beautiful)

* She is a cutie.(= pretty and attractive)(漂亮迷人)

* She is a dream boat.(= ideal type of woman)(理想女人)

* She is a babe.(= very beautiful and attractive)

* She is a fox.(= She is a foxy lady = She is sexy.)(她很性感)。

注意:如果说: She is as sneaky(或 cunning)as a fox.又是指她像狐狸一样的狡猾。

假如女人能使男人拜倒她的石榴裙下或神魂颠倒那么就能说:

* Her beauty (attraction) has caused his knees to shake. (或 to quiver)(她的漂亮迷人使他膝部发抖)。或

* She made him feel up there in the clouds.

(= on clouds nine = on the top of the world)(她使他神魂颠倒,飘飘然如仙。)

其实,所谓「情人眼里出西施」(Beauty is in the eyes of beholder),世上的美或丑,只是主观的看法而已。

to fall in love wit

篇3:教你用英语描述你的工作

教你用英语描述你的工作

What is your job title?What level is your job with in the company? How many main levels of positions are there at your company?What kind of business is your company in?你的工作职位是什么?你在公司是什么级别的?在你们公司里有多少主要的职位级别?你们公司从事什么样的业务?下面是一些询问工作地点的方式:Which company do you work for?Who do you work for?Where do you work?典型的回答是:I work for…I'm employed at…(或者你可以简单地给出你公司的'名字)下面是你如何询问别人做什么样工作的方式:What's your occupation?What's your title?What do you do for aliving?通常的回答是:I'm a …I work in…如果你知道一个人是公司的老总,你可以问:What kind of business are you in?

What does your company do?

篇4:英语作文道歉信顾客

Dear Mr. **,

I feel so sorry that my manager would be unable to perform your agreement of meeting on Friday. Please forgive us for he have got something urgent to Beijing.My manager also feels guilty for it and suggests If you would give us a chance, we hope to put off the meeting in next Monday. I must genuinely make an apology to you for my failure of keeping my promise again.

Yours,**

篇5:英语作文道歉信顾客

Dear XX,

Good day to you! We checked with EMS, they told us generally need taking three months to post documents to your adress. So we are apologized to you for contract being late to your company, but we will push EMS to send it to you as soon as possible, and update informations to you once available. Pls dont hesitate to contact with us if you have any doubt, tks.

Best regards.

Yours,

***

篇6:英语作文道歉信顾客

Dear XXX

I am sorry for the late contract. I already mail it to your company but the EMS (Enhanced Message Service) said it would take three mouths to get to XXX(国家名). I would track the package. If there is any question, feel free to contact us.

Yours,

***

篇7:职场英语句子

1、 “We need to find the courage to say no to the things and people that are not serving us if we want to rediscover ourselves and live our lives with authenticity.” --Barbara de Angelis

“如果我们想找回自己并且活出真我,我们需要有勇气对与自己无关的事情和人说不。”——芭芭拉·安杰利斯

2、 “I know of nothing more valuable, when it comes to the all-important virtue of authenticity, than simply being who you are.” --Charles R. Swindoll

“当谈到真实的重要性时,保持真我是我知道的最重要的事。”——查尔斯·斯威道尔

3、“The keys to brand success are self-definition, transparency, authenticity and accountability.” --Simon Mainwaring

“品牌成功的关键是定位、透明、真实和负责。”——西蒙·曼华林

4、“Yes, in all my research, the greatest leaders looked inward and were able to tell a good story with authenticity and passion.” --Deepak Chopra

“是的,在我所有的研究中,最伟大的领导人都会反省自身,并且能够带着真诚和激情讲好故事。”——狄巴克·乔布拉

5、“Hard times arouse an instinctive desire for authenticity.”--Coco Chanel

“困难时期会引发对真我的本能渴望。”——可可·香奈儿

6、“Always be a first-rate version of yourself and not a second-rate version of someone else.” --Judy Garland

“永远做一流的自己,而不是二流的别人。”——朱迪·加兰

7、“Shine with all you have. When someone tries to blow you out, just take their oxygen and burn brighter.” --Katelyn S. Irons

“用你的所有发光发热。有人试图打击你时,带走他们的氧气,让自己烧得更明亮。”——凯特琳·艾恩斯

8、“Live authentically. Why would you continue to compromise something that's beautiful to create something that is fake?” --Steve Maraboli

“活出真我。为什么你会为了得到假的东西放弃美好的事物呢?”——史蒂夫·马拉贝利

9、“Authenticity requires a certain measure of vulnerability, transparency, and integrity” --Janet Louise Stepenson

“真实需要一定程度的脆弱、透明和完整。”——珍妮特·路易斯·斯蒂芬森

10、“We have to dare to be ourselves, however frightening or strange that self may prove to be.” --May Sarton

“我们必须敢于做自己,不管自我会多可怕或奇怪。”——梅·萨顿

11、“I can be a better me than anyone can.” -Diana Ross

“我能比任何人都可以更好的做自己。”——戴安娜·罗斯

12、“Every great dream begins with a dreamer. Always remember, you have within you the strength, the patience, and the passion to reach for the stars to change the world.” -Harriet Tubman

每个伟大的梦想始于会做梦的人。永远记住,你有力量、耐心和热情去获得成功改变世界。”——哈莉特·塔布曼

13、“Develop a passion for learning. If you do, you will never cease to grow.” -Anthony J. D'Angelo

“激发对学习的热情。这样你将永远不会止步不前。”——安东尼·德安杰洛

14、“Passion is energy. Feel the power that comes from focusing on what excites you.” -Oprah Winfrey“

激情是能量。感觉一下专注做让你兴奋之事的力量吧。”——奥普拉·温弗瑞

15、“If passion drives you, let reason hold the reins.” -Benjamin Franklin

“如果激情促你前进,让理智控制情绪。”——本杰明·富兰克林

篇8:职场英语句子

只要人有恒,万事都能成。

Now drips the saliva, will becometomorrow the tear.

现在淌的哈喇子,将成为明天的眼泪。

All roads lead to Rome.

条条大路通罗马。

Never put off till tomorrow what you can do today.

今天能做的事绝不要拖到明天。

Time the study pain is temporary, hasnot learned the pain is life-long.

学习时的苦痛是暂时的,未学到的痛苦是终生的。

More haste, less speed.

欲速则不达。

Nobody can casually succeed, it comesfrom the thorough self-control and the will.

谁也不能随随便便成功,它来自彻底的自我管理和毅力。

Money is a good servant but a bad master.

要做金钱的主人,莫作金钱的奴隶英语的职场励志名言警句英语的职场励志名言警句。

Wisdom in the mind is better than money in the hand.

胸中有知识,胜于手中有金钱。

Perhaps happiness does not arrange theposition, but succeeds must arrange the position.

幸福或许不排名次,但成功必排名次。

The word ‘impossible’ is not in my dictionary.

在我的字典里找不到「不可能」这个字。

If you doubt yourself , then indeed you stand on shaky11 ground . (Ibsen , Norwegian dramatist )

如果你怀疑自己,那么你的立足点确实不稳固了。 (挪威剧作家 易卜生)

You have to believe in yourself. That‘s the secret of success. — Charles Chaplin

人必须有自信,这是成功的秘密。 — 卓别林

Time is money.

时间就是金钱。

[职场

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职场英语:教你如何用英语招揽顾客(共8篇)

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