下面小编为大家带来商务业务信函之包装、装运和交货?（共含5篇），希望大家能够受用!同时，但愿您也能像本文投稿人“小岛懒猫”一样，积极向本站投稿分享好文章。
1.说明发货流程
dear ms.smith:
thank you for your order of 25 authentic cherokee headdresses on august 11,.we will be sending those immediately.
because of the fragile nature of our headdresses,we hand deliver to our customers within oklahoma.our delivery day for tulsa is friday,which means that your headdresses will arrive this coming friday,august 17.if this is unsatisfactory,please call us so that we can arrange an alternative delivery date.
thank you for your business.i’m sure you will be most pleased with our headdresses,and we look forward to working with you in the future.
sincerely yours,
(signature)
tamara white
2.关于包装要求
dear sirs,
we thank you for your quotation no.153 on round steel bars.
we regret to inform you that among the eight lots of round steel bars that arrived here per m/v“jing hua”on june 7,2006 were six bundles of different grades,which were in scattered and mixed condition because their packing was not sufficiently strong and their iron hoops were broken in transit.since it was very difficult to assort them,inconvenience and losses that occurred.although we had in time notified you of such unfortunate things that occurred before,the present case has showed that our comments were ignored,for no improvement in packing has been made.
therefore,we must have your promise to take effective measures to improve your packing before we could book this new order with you.
we await your early reply.
yours faithfully，
3.洽谈包装
dear sirs,
your fax of july 6 has just come to hand.
we regret our inability to agree to your proposal to pack the goods in cartons,because transshipment has to be made at hamburg for the goods to be shipped to our port.
we must insist on the packing as specified in our enquiry:the goods should be packed in strong and damp-proof wooden cases,capable of withstanding rough handling during ocean transportation.please note that in the event of order,should there be any damage and/or loss to the goods due to improper packing,we shall have to approach you for indemnification.
please fax us your comments as soon as possible.
yours sincerely,
4.告知已装运
gentlemen:
we confirm our fax just dispatched informing you that your order no.20 of march 1 for 300 cassette tape recorders rs-5 has been shipped today from keelung by the m/s the international,which is due to arrive at your port about may 15.
enclosed are copies of invoice no.105 in duplicate,copies of bill of lading no.25 and insurance policy no.ts-1576 as well as packing list and certificate and list of measurement and/or weight.
we have drawn a draft at sight for the invoice amount under the bank of san francisco letter of credit no.1234 through the taiwan bank,taipei to whom all documents have been handed.
we hope the goods will reach you safely and we look forward to your further orders.
yours very truly,
5.要求装船时间
gentlemen:
we confirm having accepted your e-mail counter offer for 100 units of video cassette recorder xyz at us＄2 500 per unit cif new york for september shipment as per our telex reading as follows:ryt fifteenth booked shipment september writing.
we are enclosing our sales note no.10 to confirm this contract.we would appreciate it if you would immediately arrange with your bankers to open an irrevocable l/c in our favor to ensure september shipment as agreed upon.
we thank you very much for this order and assure you of our best attention to its execution.
yours truly,
6.通知发运货物
dear sir:
we are pleased to inform you that all the goods you ordered in your letter of the 6th june have now been shipped yesterday and is due to arrive at new york on the 12th september.the bill of lading,invoice and other shipping documents are enclosed herewith. we look forward to your reply informing us that the goods have arrived safely and in good order.
yours faithfully, encl.
7.通知货物抵达
dear mr.frank,
our new shipment from england has been unloaded,delivered,dusted,and is now ready for your review.
we welcome you to come if you like and join us in a cup of espresso.we know you won’t be sorry!
see you soon.
yours,
8.委托装船
dear sirs,
we inform you that we have today sent the goods to the american wharf addressed to you for shipment:
50 cases canned crab-meat,
70 cases canned sardine in oil,
90 cases canned pineapples,
90 cases canned salmon,
to be forwarded as per specifications enclosed,to messrs.j.p.evans & co.,liverpool.value for insurance is ＄800.your kind attention for same will oblige.
your very truly,
j.walker & co.
j.walker,president
9.指定木箱包装的材料及规格
dear sirs,
packing in strong wooden cases is essential.
cases must be battened,nailed and secured with metal straps all over.
overall measurements of each case must not exceed 4′(h)×2′（w）×2′（d）.
yours,
10.指定包装的材料、重量及唛头
dear sirs,
we require these articles to be wrapped up in corrugated paper and packed in wooden cases with excelsior.
please limit the weight of any one of the wooden cases to 50kg and metal strap all cases in stacks of three and mark all the cases with an a in the square.
yours,
11.对包装箱长度、唛头的指示
dear sirs,
crates must not exceed an overall length of 10 meters.
all crates are to be marked as usual,but please number them consecutively from no.1 to no.5.
all marks other than our own and the name of the country of origin are to be removed from the crates before shipment.
yours,
12.对机器包装的详细指示
dear sirs,
please pack this machine in a strong wooden case and wrap and pad generously all polished parts of the machine to avoid scratches and knocks against the container.
also please put the machine in a case of about 10 cubic meters covered with waterproof cloth and strapped vertically and horizontally with metal bands and cut vent holes in the case to minimize condensation.
yours,
13.海运包装的详细指示
dear sirs:
please pay your best care to pack the goods so as to withstand the hazards of ocean transportation and water-proof it against the tropical climate.
also please stencil our shipping marks five inches high and give gross and net weight,port of destination,country of origin and a b in the rectangle as the main mark of each case.
yours,
14.请注意包装，并减少费用
dear sirs:
taking into account the specialty of this article,we request you to pack this cargo with your best care.
please note that each cargo is requested to be wrapped up in oil-paper and packed in a zinc-lined case.
all cargoes are required to be marked and numbered on the outside.
please minimize the packing expenses as we expect it to be heavy.
yours，
15.免费再包装
dear sirs:
according to your packing instructions,we have arranged to pack your ordered goods in five cases.
we have packed the goods according to your usual requirements and have dispatched them from our taibei factory by air freight.
they are to be repacked at bangkok,as we have been informed,and the charges for special packing are excluded from our price.
therefore please rest assured on the packing.
yours，
16.告知对方包装无误，要求以保费弥补损失
dear sirs:
we have received information that your ordered goods were damaged during transportation.
on investigation，we have found that the goods were in perfect condition when leaving our shipping department.
you will readily see it from the copy of our clean receipt enclosed.
therefore we ask you to cover the loss against insurance.
yours，
17.告知对方已按照指示包装并交付船运
dear sirs，
we are pleased to inform you that your order has been packed as requested and shipped per m/s wilson leaving here august 10.
we hope that the goods will reach you in perfect condition and give you full satisfaction.
yours，
18.通知对方转让装船文件的银行
dear sirs:
in order to cover shipment,we have drawn a draft at sight under your l/c,and have negotiated the shipping documents through the bank of china.
we ask you to honor it on presentation.
yours，
19.通知对方已寄出装船文件
dear sirs:
the commercial invoice,packing list,and insurance policy,together with clean on board ocean b/l,have been sent through the bank of china,with our sight draft under your irrevocable l/c.
please advise us of the safe arrival of the goods.
yours，
20.运送数量不足，要求抓紧装运
dear sirs:
concerning our order no.351 for 5 000 sets of color tv,you have so far shipped only 3 000 units against the shipment during august.
when we placed the order,we gave our customers a definite assurance that we could supply the goods by the end of october.
therefore we request your urgent shipment.
yours,
21.因须取得特殊许可，故延迟装运
dear sirs:
our government has recently put an embargo on the export of various medicines to your country and we have to obtain a special licence to execute your order.
we think the delay will not be more than three weeks,and we shall give your order special priority immediately on receiving permission to make shipment.
yours,
22.要求更改目的港
dear sirs:
owing to the increase of consignments arriving at dalian port,discharge of the cargoes seems to be much delayed,and we must ask you to change the port of destination.we should like you to send the goods to yantai port and there should be no alteration in shipping date.
to cover the risk of the increased distance we request you pay special attention to packing.
yours，
23.因生产设备的改进，提前交货
dear sirs:
in our previous letter we could not guarantee the delivery within six months. we are glad to inform you that we have improved our production facilities and are now in a position to offer shipment within three months after receiving an order.
yours，
24.对延误装运而不满
dear sirs,
we enclose herewith the figures of sales in your product during the past six months,from which you will see that our sales of the special line are quite disappointing.because the end-users here are in urgent need of the good,we requested your prompt shipment of them,which you accepted.however,five weeks went by before the goods arrived instead of three weeks,and we lost a wonderful opportunity of sales.
on enquiry we found that the goods were not shipped until four weeks after the date of dispatch.we have been put to considerable inconvenience through long delay and have to ask you to make us allowance corresponding to our loss.
yours faithfully，
25.因延误装运而致歉
dear sirs,
we have received your letter complaining our delay of shipment,and we are very sorry that we have not been able to deliver your order on time.the delay was caused by the belated arrival of some of the raw materials.
it is on account of the reasons entirely beyond our control.we are glad,however,that your order will be ready for shipment next week,and we hope that they will arrive in time for the season.please accept our apologies to you for the delay and the inconvenience it has caused you.
yours faithfully，
26.收条
june 8,2006
received from mr.green the following things:
one typewriter
one computer
bruce
27.告知对方货品抵达，随函附上支票
dear sirs:
as payment of your invoice no.150,we enclose our bank cheque for 8 500 yuan.
we add that we are pleased with the way you executed our order.
the goods arrived exactly on time by a united airlines plane.
yours,
1.提醒欠款事宜
dear mr.wang,
this a reminder that your account of ＄15 000,originally due may 1,has not yet arrived.
if you have already mailed your payment,please disregard this letter.
many thanks.
yours sincerely,
2.询问还款事宜
dear mr.wang,
our records show that your account of ＄15 000 is still outstanding.perhaps you are experiencing problems that make it difficult for you to pay.please let us know if that is so,and we will be happy to work the matter out with you.if there is no problem,please remit the sum today.
yours sincerely,
3.客气的催款函
dear mr.green，
we’ve appreciated a good business relationship with you over the past three years,and want to serve your interests fully.
i’m concerned,however,by your current account balance,which is 50 days in arrears.please take a moment to check on the status of our invoices to your accounts payable desk.you now owe a total of ＄2 389.88,and we request payment immediately.
call me at 283-2837 if i can provide further information or assist you.
sincerely,tang han
credit manager
4.询问未果，再次请求还款
dear mr.wang,
although we have sent you 2 letters regarding your past-due account of＄15 000,we have heard nothing from you.
we hope you understand we are unable to continue waiting patiently in silence.please do not disappoint us once more.if your check is already in the mail，please ignore this letter.
yours sincerely,
5.用对方信用情况提醒对方
dear mr.wang,
since you have ignored several requests for payment,we must take other action to collect your past-due account of ＄15 000.unless we hear from you in 10 business days,we will turn your account to a collection agency.neither of us wants to see your credit in danger.so if payment has not yet been made,we urge you to send your check as soon as possible.
6.要求结清余额
dear sirs,
we have received your letter of the 17th july with thanks.
we received payments of ＄275 on the 2nd july,and ＄525 on the 9th july respectively.this leaves a debit balance of ＄320.we would like to remind you that in your letter of the 22nd june you promised to repay before the end of june.
we enclose a statement for the period ending on the 31st july.we would appreciate a prompt settlement of this account.
yours sincerely,
7.要求付款，并付上新发票
dear sirs,
we have received your letter of march 2 with thanks.
as requested,we are enclosing a fresh invoice for our services offered on august 25,2006,previously billed under our invoice no.829,which you could not find.
since the account is long overdue,we would very much appreciate your prompt processing of payment on your side.
yours faithfully,
8.三度索取欠款
dear sirs,
account no.8756
it is very difficult to understand why we have not heard from you in reply to our two e-mail of 8th and 18th september for payment of the sum us＄80 000 you are still owing.we had hoped that you would at least explain why the account continues to remain unpaid.
i am sure you will agree that we have shown every consideration and now you fail to reply to our earlier requests for payment,i am afraid you leave us no choice but to take other steps to recover the amount due.
we are most reluctant to do anything from which your credit and reputation might suffer and even now we prepare to give you a further opportunity to put the matter right.we therefore propose to give you 15 days to clear your account.
yours faithfully,
1.付款条款
dear sirs,
we have thoroughly considered the terms of payment discussed with your mr wu.we are in agreement with your proposals and hereby give you in writing the terms and conditions which have been agreed upon as follows:
(1)your terms of payment are confirmed,irrevocable l/c with draft at sight instead of d/p at sight.
(2)the price quoted to us are net with no discount whatsoever.
the above terms of payment were approved by our manager and will be acted upon accordingly.the relative order is now being prepared and will be sent to you in the course of next week.
taking this opportunity,we would like to inform you that our representative at the forthcoming guangzhou fair will be mr brown,who will doubtlessly write to you about it.we sincerely hope that future discussions between our two companies will result in further business to our mutual advantage.
2.开立汇票以支付装运费
dear sirs,
in order to cover the shipment we will draw a draft at sight on you under an irrevocable letter of credit and ask you to honor it on presentation to you.
yours,
3.要求变更汇票日期
dear sirs,
you require a draft at sight under irrevocable l/c as payment terms.
however would you make them a little easier
we would like you to allow us a draft at 90 d/s under an irrevocable l/c.
yours,
4.要求对方开立包括各种费用的汇票
dear sirs,
as for the payment,we would like you to draw a draft at 30 d/s on us for the invoice amount plus shipping and other expenses with a 10% commission.
yours,
5.要求连同汇票寄来装船文件
dear sirs,
please draw on us for the full amount of your invoice at 60 d/s and attach such relative shipping documents as the commercial invoices,bill of lading,insurance policy,packing lists,certificate and list of weight and/or measurement,to your draft.
yours,
6.同意变更汇票的付款条件
dear sirs,
as our maximum concession to the payment,we will admit your payment of a draft at 60 d/s under documents against acceptance.
therefore please let us know immediately if these terms are acceptable to you.
yours,
7.要求寄送装运的汇票及提单
dear sirs,
as to the execution of this order,we agree to accept our order in three shipments.
therefore we request you send a sight draft on us under documents against payment at every shipment attaching the b/l.
yours,
8.通知对方愿意接受汇票
dear sirs,
in order to ensure your earlier shipment,we have instructed the mitsui bank,new york to accept a draft drawn on them by you for a sum of us ＄35 000.
9.通知接受汇票，并要求迅速履行订货
dear sirs,
we have today instructed our bankers,the bank of tokyo,london to accept your draft at 90 d/s on us drawn under irrevocable l/c and would ask you to execute our order promptly.
yours,
10.要求接受汇票并付款
dear sirs,
as to this business,we will draw our draft at 30 d/s on you against the 100 units of the construction machines for a sum amounting to us＄750 000 under the l/c.
we ask you to accept it on presentation and honor it on maturity.
11.提议变更付款条件
dear sirs,
concerning the payment of this transaction,we suggest a 90 d/s draft under d/a apart from the usual terms of business.
the market here is quite dull and we are overstocked now.
therefore we believe this is quite acceptable to you.
yours,
12.建议使用见票后30天应付的信用证支付
dear sirs,
we wish to place with you an order for 1 000 casks iron nails at your price of us ＄150.00 per cask cif lagos for shipment during july/august.
for this particular order we would like to pay by 30 days l/c.involving about us ＄150 000,this order is comparatively a big one.as we have only moderate means at hand,the tie-up of funds for as long as three to four months indeed presents problem to us.
it goes without saying that we very much appreciate the support you have extended us in the past.if you can do us a special favour this time,please send us your contract,upon receipt of which we will establish the relative l/c immediately.
yours faithfully，
1.投诉货物质量欠佳
dear sirs,
our indent no.538:black serge
we should like to draw your attention to the defective goods shipped by the m/s“sunlight”on 23rd july.
upon unpacking the cases,we found that the quality was much inferior to the sample on which we approved the order.moreover the length of each piece is short by approximately 5 meters.
after examining the enclosed cutting samples we sent as evidence from the lloyd’s survey report，we are sure you will agree to the inferiority of the goods.
we are now in a very awkward situation,because our customers,who have been very strict about the quality,are very impatient to take delivery of the goods.
we hope that you will immediately take this matter into your careful consideration and favor us with a prompt solution by return call.
yours faithfully,
jack
business manager
2.投诉产品数量不足
dear mr.green:
the cargo of two hundred units of your portable computers has arrived in new york.unfortunately,however,our inspection showed that eleven units were missing their connection cords.attached is the report made by the surveyor who inspected the cargo.as you can see from the report,the eleven cords were already missing at the time the units were packed at your factory.
please send us the cords free of charge and as soon as possible,and no later than march 20.we await your favorable reply.
sincerely,
3.投诉收到货物与订单不符
dear mr.green,
the goods we received on july 15 were found not to match our order.the goods we ordered were item no.2345,whereas the goods received were item no.2354.
we cannot understand how this kind of mistake could occur at your end.we have decided to ship the goods back to your company by freight at your expense and we ask that you refund the us ＄15 000 which we have already paid you.please remit this amount to our account(a/c no.1012379)with the midori bank,ltd.,minato branch,tokyo.please note that we hereby also reserve the right to claim any damages arising out of your wrong shipment.
a quick refund will be highly appreciated.
regards，
4.抱怨包装不良
dear sirs,
we regret having to inform you that the cotton goods covered by our order no.6031 and shipped per s.s.“peace”arrived in such an unsatisfactory condition that we cannot but lodge a complaint against you.it was found,upon examination,that nearly 20% of the packages had been broken,obviously attributed to improper packing.our only recourse,in consequence,was to have them repacked before delivering to our customers,which inevitably resulted in extra expenses amounting to ￡650.we expect compensation from you for this,and should like to take this opportunity to suggest that special care be taken in your future deliveries as prospective customers are apt to misjudge the quality of your goods by the faulty packing.
yours faithfully，
5.对所称包装不良的答复
dear sirs,
we have for acknowledgement your letter dated march 11 and are sorry to note your complaint respecting the cotton goods we sent you by s.s.“peace”.we can assure you,however,that the goods in question were in perfect order when they left here,hence the damage complained of must have occurred in transit.in these circumstances,we are apparently not liable for the damage and would advise you to claim on the shipping company who should be held responsible.
at any rate,we deeply regret to learn from you about this unfortunate incident and should it be necessary we shall be pleased to take the matter up on your behalf with the shipping company concerned.
yours faithfully，
6.首批到货不合格，保留索赔权
dear sirs,
subject:wheat midges
we regret to advise that the first lot of the wheat dispatched on july 14th,,against our purchase contract no.156 has been examined and found to contain wheat midges.the commodity inspection bureau has carefully examined the quality of the wheat and found it is far below the standard stipulated in the contract.the inspection certificate will be airmailed to you as soon as it comes to hand.
please look into the matter at once and take urgent measures to ensure that nothing like this will happen in the second and the third lots.
the storage of this lot causes us considerable difficulty and hamper us in our efforts to dispose of it.we consider ourselves entitled to an allowance for the loss we have to suffer.hence,we reserve our right to lodge a claim against you.
yours faithfully，
7.对商品质量不满，要求补救
dear sir,
on 5th october i bought one of your expensive“apollo”fountain pens from julian’s,a big department store of this town.unfortunately i have been unable to use the pen because it leaks and fails to write without making blots.i am very disappointed with my purchase. on the advice of julian’s manager i am returning the pen to you and enclose it with this letter for correction of the fault.
please arrange for the pen to be fixed or replace it with a new one and send it to me as soon as possible.
yours,mary
8.处理质量不满的投诉
dear mary,
thank you for your letter of 9th october enclosing the defective“apollo”fountain pen,received today.we very much regret that the pen you bought has given your trouble.
normally each of our pens is individually examined before being passed into store and it is hard to understand why this one escaped examination.we have passed your pen to our quality control department for inspection and a report.meanwhile,we are arranging to replace your pen with a new one.
we extend our apologies for the inconvenience this matter has caused you,but are confident that the replacement pen you will be receiving will prove satisfactory and give you the service you are entitled to expect from our products.
yours,
9.为送错商品致歉
dear harlan，
twelve wrist watches with a tennis motif were sent today by priority mail to replace the watches you received with a golf motif.
you know,harlan,one would think it would be impossible to make an error like this one.you clearly specified in your order that these watches were to be awarded to winners of the annual lakeside tennis tournament on august 18.the stock number you supplied was correct.there was no reason for a ship-up at this end,and i can’t even guess how it happened.
i am much relieved,however,that you will have the right watches in time for the awards dinner.i really don’t know what a tennis player’s reaction would be to having a classic golf swing in bas-relief on his prize!
when you get around to it,would you please send the golf watches to mei’ll pay the postage.
yours very sincerely,
10.为再次寄错商品规格致歉
dear mrs.green:
six 48-inch victory fans are on their way to you.i know because i saw them loaded on the truck.
by this time you must think we take special delight in mixing up your orders—two careless errors in a row.i suppose,judging from these mistakes,if we had had a fourth sweep dimension we would have sent that before getting your order right!
it’s embarrassing to inconvenience any customer,but unforgivable when that customer is so highly valued as you.red-faced and contrite,i ask your forgiveness and offer you my personal assurance of better service in the future.
thank you for your patience,and best personal regards.
1.白鹤牌铅笔商标?
white crane pencils?
good quality wood?
uniform and easy to sharpen?
polished in various colours?
brilliant and attractive?
moderate hardness for smooth and clear writing in hexagonal or round shapes with rubber tips?
china national light industrial products
import & export corp.,changchun branch
2.长城牌地毯商标?
“great wall”brand carpets?
carpets are one of china’s traditionl handicrafts of both artistic and practical value.“great wall”carpets handled by this corporation include super grade woolen carpets,80 lines woolen carpets,natural colour woolen carpets,natural colour animal hair rugs,and artistic tapestries,they excel for their workmanship,colour,design,and durability.?
designs:aesthetic design,beijing design,floral design,and scenery-animal design.? thickness of pile:(3/8)″，（4/8）″，（5/8）″.?
sizes may be made to order.?
china national native produce & animal by-products imp.& exp.corp.,dalian branch? address:139 stalin road,dalian,china?
?
3.凤凰牌双轮手扶拖拉机使用说明?
phoenix brand two-wheel hand tractor?
the phoenix brand two-wheel hand tractor is rational in design,simple and compact in structure,steady and safe in operation,light in weight,low in power consumption,easy to disassemble and maintain.it is equipped with an operator’s seat.the tractor may be used in paddy fields,small dry plots,orchards,vegetable plots or low gradient hilly land.optional attachments and accessories enable the tractor to be used for ploughing,rototilling,harrowing in paddy fields,manuring and seeding,harvesting and transportation.it can also be used for small-scale drainage and irrigation,dusting and spraying,threshing,milling and fodder-crushing.?
technical data?
overall dimensions(l×w×h)2 680mm×960mm×1 250mm?
ground clearance 200mm?
wheel track 800 740 717 657mm?
constructional weight 340kg?
travelling speed?
forward 40km/h?
reverse 30km/h?
engine rated power 9kw?
revolving speed 2 000r/min?
max.fuel consumption 260g/kw/h?
max.working slope 15°?
exporters:china national machinery import & export corp,head office,?
fax:010-88112222?
telephone:010-88112233?
?
4.叉车使用说明书?
forklift truck?
model cpcd-5 forklift truck produced by our plant is designed for loading，unloading，stacking and transporting goods at railway stations，harbours，airfields，warehouses，construction sites and factories.the truck，mechanically driven，modern and compact in construction,attractive in appearance,has excellent ?manoeuvrability.it is safe,stable,and easy to operate,repair and maintain.it may be used with a trolley or other attachments.?
main specifications?
rated capacity 5 000kg?
load center 600mm?
max.lifting height 3 000mm?
free lifting height 500mm?
max.lifting speed(laden) 20m/min?
tilting angle:(forward/backward) 6°/12°? fork height 1 200mm?
min.ground clarence 200mm?
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★ 日语商务信函范文
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★ 公文基本商务信函
