下面是小编为大家整理的常用英语口语对话：去商店退款（共含8篇），供大家参考借鉴，希望可以帮助您。同时，但愿您也能像本文投稿人“我不管”一样，积极向本站投稿分享好文章。
Hello, my dear friends! How are you doing today? Today, I drafted a short conversation about get a refund after you bought the wrong size of your clothes.
A：Good morning, sir. How can I help you?
是的,先生,需要什么服务吗?
B：I would like to return this sweater. May I get a refund?
我想把这个毛衣退掉。可以退款吗?
A：Certainly. Our policy is the item can be returned within seven days from the day you purchased it. Is there any reason that you would like to return it? Did you have problems with our product?
当然可以. 我们的政策是买了商品后的七天内可以退的? 什么原因让您想退呢?您对我们的产品有什么问题吗?
B：No, it was just the wrong size. My friend bought this for me two days ago.
不是的, 只是大小不合适.
A：Would you be interested in an exchange instead of a refund? I can help you to find the appropriate size.
那您要不就换一件?我想我能帮你找到合适的尺寸.
B：No. I would rather just return it. The color is too bright for me.
不用了.我还是想退掉. 颜色也太亮了。
A：Sure, no problem. Do you have the receipt?
当然可以,没问题.你带收据了吗?
B：Yeah, right here.
带了,在这儿...
A：Ok, just a moment, please. Here you are, I need you to sign here, please. And here is your refund. Is there anything else I can help you with?
好的,请等一下.给您,请在这里签字.这是你的退款.还有什么需要我帮忙的?
B：No, thank you.
没有了,谢谢你.
A：You're welcome. Have a nice day!
别客气.祝你一天都开心!
B: You too!
你也是。
公众号：跟着豆子学口语
Hello, my dear friends! How are you doing today? Today, I drafted a short conversation about sending a mail in the post office.
A: Hey Lucy, how are you?
打招呼
B: Not bad, I need to rush to the post office.
凑合，我得赶紧去邮局!
A: Oh, you would better hurry, it’s going to close in one hour.
那你赶紧的吧!还有一个小时就关了。
C: Next one, please!
下一位!
B: Hi, I would like to send this mail to New York.
你好，我要寄这封信去纽约。
C: Sure! How would you like to send this letter? Regular mail? Or registered mail?
好的，你想怎么寄?平邮还是挂号信?
B: I would like to send it as registered mail.
挂号信!
C: Ok, put it on the scale, please. Make sure the zip code is correct.
好的，放在称上吧，确保邮编是对的。
B: Ok，I am pretty sure it is correct.
好的，我确定是对的。
C: So, based on the weight, you have to pay 4.6 dollars for mailing.
根据重量，你要付4.6美金
B: Ok! I will pay by cash.
好的，我付现金。
C: All right, here is your receipt, and the tracking number is here. You can track the mail on line.
好的，这是你的收据，查询码在这里。你可以在网上查询信寄到哪了。
B: Thanks.
谢谢。
C: You are welcome.
不客气!
公众号：跟着豆子学口语
Adrienne: Hey, Ian, tell me about the time you were at the hospital.
埃德里安娜：嗨，伊恩，跟我说说你第一次去医院是什么时候吧。
Ian: What, the first time I went to the hospital?
伊恩：什么，我第一次去医院?
Adrienne: Yes, the first time.
埃德里安娜：对，第一次。
Ian: The first time I went to hospital was when I was 13 years old and it was the day of my birthday and I had a pain in my right side and I'd been sick the day before and so on my birthday my mom phoned the hospital and the doctor decided I should go to hospital and I had my appendix out.
伊恩：我13岁时第一次去医院，那天是我的生日，我右边有点疼，而且我前一天病了，所以我妈妈在我生日那天给医院打电话，医生认为我应该去医院，然后我去做了阑尾手术。
Adrienne: OW! That sounds painful!
埃德里安娜：哇!那听起来很痛苦!
Ian: Mm, but there's more! On my 18th birthday, I had like a lump in my throat, and I couldn't breathe properly and again my mother phoned the doctors and I went to the hospital again and my right lung had collapsed.
伊恩：嗯，还有呢!我18岁生日那天，我觉得喉咙哽咽，我不能正常呼吸，于是我妈妈又给医生打了电话，然后我又一次去了医院，我的右肺闭合了。
Adrienne: Oh, my goodness!
埃德里安娜：哦，我的天哪!
Ian: I know. I spent about 8 days in hospital and it was is Wales. I always remember being in Wales because I had problems understanding the doctor's accent, and then, are you ready, there's more.
伊恩：我知道你的感受。我在威尔士的医院住了八天。我依然记得那是在威尔士是因为我实在听不懂医生的口音，接下来，你准备好了吗，还有更多的事情。
Adrienne: Tell me.
埃德里安娜：跟我说说。
Ian: Again when I was 20 years old I was at university in Leeds, and again I had a lump in my throat and I had problems breathing. I went to the hospital and the same thing again. My right lung had collapsed.
伊恩：之后我20岁时，我在利兹上大学，然后我又感到喉咙哽咽，而且再次出现了呼吸困难的问题。我去了医院，结果是因为同样的原因，我的右肺闭合了。
Adrienne: Collapsed!
埃德里安娜：闭合!
Ian: Yes, but this time, because we were in a big city, they had more sophisticated medical equipment and they put a syringe, made a very small hole in my chest and put the syringe into my lung and drained away the excess air and my lung was inflated again.
伊恩：对，不过这次因为我们在一个大城市，他们有更先进的医疗设备，所以他们在我的胸部开了一个小洞，然后把注射器推进我的肺部，排出多余的空气，然后我的肺部就恢复正常了。
Adrienne: Did it hurt?
埃德里安娜：那疼吗?
Ian: Not as much as the first time. And I only spent a day in hospital and then they sent me home, but there's more. A week later I had the same problem, a lump in my throat, and I had problems breathing and so I went to the hospital again and my right lung had collapsed again, for the third time, so this time the doctors decided they had to do a bigger operation to make sure that this wouldn't happen again so I was at hospital for two weeks and they cut away the top part of my lung, and stitched me back up and now my lungs are absolutely fine. I've had no problems since and I'm doing lots of running and I feel much better, but I don't want to have the same thing again. Ever!
伊恩：不像第一次那么疼。我只在医院住了一天，之后他们就让我出院了，不过还没完。一周以后我又出现了同样的问题，喉咙哽咽、呼吸困难，于是我又去了医院，我的右肺再次闭合了，这已经是第三次了，这次医生决定他们要进行手术，以确保这种情况不会再次发生，所以我在医院住了两周的时间，他们切除了我肺部的顶部，然后又帮我缝合好，所以现在我的肺部非常健康。自那以后我再没出现过任何问题，现在我会做大量的跑步运动，我感觉好多了，当然我绝对再也不想发生这样的情况了!
Adrienne: I hope you don't either. That's amazing!
埃德里安娜：我也希望这种情况再也不会发生了。那太让人吃惊了!
Ian: I know. The thing is, my uncle and my father had the same problems so it's probably in my genes, in my families genes, that we have this. It's a common family problem, but anyway, now I am OK.
伊恩：的确是。其实是因为我爸爸和我叔叔都有同样的问题，所以这可能是我的基因，我家族的基因有这种病症。这是家族共同的问题，不过不管怎么样，我现在已经好了。
Adrienne: Wow! That's good!
埃德里安娜：哇!那真是太好了!
面试英语口语对话(1)
教育背景
情景对话1：
I: Which school are you attending?
A: I am attending Hebei University of Technology.
I: When will you graduate from that university?
A: This coming July.
I: What degree will you receive?
A: I will receive a Bachelor's degree.
I: What is your major?
A: My major is Business Administration.
I: How have you been getting on with your studies so far?
A: I have been doing quite well at college. According to the academic records I've achieved so far, I am confident that I will get my Bachelor of Business Administration this coming July.
I: How do you think the education you're received will contribute to your work in this institution?
A: I have already learned a lot in the classroom and I hope to be able to make practical use of it in your company. My specialization at the university is just in line with the areas your institute deals with. I am sure I can apply what I have learned to the work in your institute.
情景对话2：
I: Which university did you graduate from?
A: I graduated from Hebei University.
I: What subject did you major in at university?
A: I majored in Economics.
I: Tell me about the courses of your major in university.
A: I take more than 50 courses in university, including microeconomics, macroeconomics, marketing principles, sales management, statistics, and so on.
I: How did you get on with your studies in university?
A: I did well in university. I was one of the top students in the class.
I: What subject did you minor in?
A: I didn't minor in any subject when I was in university, but I attended English and computer courses. And I am currently studying finance in a training school.
情景对话3：
I: Have you received any degrees?
A: Yes. In I received my Bachelor of Science degree from Hebei University, and in I received my MBA degree from Peking University.
I: How about your academic records at college?
Mary: Good morning, this is Mary.
玛丽 :早上好，我是玛丽。
Jane: Good morning, this is Jane. Th is is Apple Co. Ltd.
简:早上好，我是简，这里是苹果公司。
Mary: Hello, Jane! Is that the Human Resource Department?
玛丽:你好，简，是人力资源部吗?
Jane: Yes, this is. May I help you?
简:是的，这是。我能帮你吗?
Mary: I had an interview with your company two weeks ago. I am calling to ask about the interview result. I hope you can give me a positive reply.
玛丽:两周前我在贵公司面试，我打电话来想询问一下面试结果，我希望你能给我一个肯定的答复。
Jane: Oh, the results have come out, and I can tell you....Yes, I find your name. You are hired. Congratulations!
简:哦，结果出来了，我可以告诉你… 是的，我找到你的名字了。你被录用了。祝贺你!
Mary: Thank you! I am glad to hear that. When would it be convenient for me to start working?
玛丽:谢谢!听到这个消息，我感到很高兴。我什么时候方便上班呢?
Jane: Next Monday morning.
简:下周一早上。
Mary: What is the starting salary for me?
玛丽:我的起薪是多少呢?
Jane: Your starting salary is 2500 yuan a month, and after you become a permanent employee, it will be higher.
简:你的起薪是每月 2500元，转正之后，工资会高点。
Mary: I appreciate the offer. I will come on time next Monday. See you then!
玛丽:很感谢你们给予的这份工作。下周一我会准时报到，再见!
Jane: See you!
简 :再见!
1.面试英语口语对话
2.面试英语口语对话范文
3.英语面试对话
4.求职面试英语对话
5.英语面试情景对话
6.英文面试情景对话
7.英语口语面试
8.英语面试英语口语
9.面试英语口语
10.外企面试英语情景对话
面试英语口语对话(2)
性格爱好
情景对话1：
I: What kind of character do you think you have?
A: Generally speaking，I am an open-minded person.
I: What is your strongest trait?
A: Cheerfulness and friendliness.
I: How would your friends or colleagues describe you?
A: They say Mr. Sun is a friendly, sensitive, caring and determined person.
I: What personality do you admire?
A: I admire a person who is honest, flexible and easy-going.
I: How do you get along with others?
A: I get on well with others.
情景对话2：
I: What kind of person do you think you are?
A: Well, I am always energetic and enthusiastic. That's my strongest personality.
I: What are your strengths and weaknesses?
A: Em, as I have said, It's diligent and industrious. On the other hand, sometimes It's too hard-working and I put myself under too much pressure to make things perfect.
I: What qualities would you expect of persons working as a team?
A: To work in a team, in my opinion, two characteristics are necessary for a person. That is, the person must be cooperative and aggressive.
I: How do you spend your leisure time?
A: I like playing games and having sports. They are my favourite hobbies.
I: So,what kind of sport do you like most?
A: Oh, it's hard to narrow it down to just one. I mean, I like all kinds of sports, basketball,swimming, bike riding and so on. Maybe it is just the reason why I am so energetic and vigorous
1.Excuse me.May I see Mr. John Watt，the manager?
劳驾。请问我能见经理约翰・瓦特先生吗?
2.It's me.What can I do for you?
本人就是。你有什么事?
3.May I help you?
你有什么事吗?
4.I have come at your invitation for an interview.
Nice to meet you，Mr. Watt.
我是应你之邀来参加面试的。见到你真高兴，瓦特先生。
5.Please sit down.
请坐。
6.Won't you take a seat?
请坐。
7.Please take a seat.
请坐下。
8.Thank you，sir.
谢谢，先生。
9.I've come to apply for the position as office clerk.
我是来应聘办公室文员一职的。
10.I've invited several candidates to come today.
You are the first one to have arrived.
今天我邀了几位面试者，你是第一个到的。
11.You probably know that this interview is mostly to test your oral
English，so just relax，and let's have a chat，shall we?
你可能已经知道这次面谈主要想测试一下你的英语口语能力，所以让我们放松地谈谈，好吗?
12.We have received your letter and resume，and we thought we would like to ask
you to come here for an interview.
我们已收到你的信和简历，想请你来参加面试。
13.We have received your letter in answer to our advertisement.
I would like to talk with you regarding your qualifications for this position.
我们已收到你应聘的信，我想和你谈谈关于你应聘的事。
14.I am very glad to know that my letter and resume have been received.
我的信和简历贵公司已收到，本人感到非常荣幸。
英语面试问题分享
英语面试对话中常用的英语句型介绍
Q： Can you sell yourself in two minutes? Go for it. (你能在两分钟茸晕彝萍雎?大胆试试吧!)
A： With my qualifications and experience, I feel I am hardworking,responsible and diligent in any project I undertake. Your organization could benefit from my analytical and interpersonal skills.(依我的资格和经验，我觉得我对所从事的每一个项目都很努力、负责、勤勉。我的分析能力和与人相处的技巧，对贵单位必有价值。)
Q：Give me a summary of your current job description. (对你目前的工作，能否做个概括的说明。)
A：I have been working as a computer programmer for five years. To be specific, I do system analysis, trouble shooting and provide software support. (我干了五年的电脑程序员。具体地说，我做系统分析，解决问题以及软件供应方面的支持。)
Q：Why did you leave your last job?(你为什么离职呢?)
A： Well, I am hoping to get an offer of a better position. If opportunity knocks, I will take it.(我希望能获得一份更好的工作，如果机会来临，我会抓住。)
A：I feel I have reached the “glass ceiling” in my current job. / I feelthere is no opportunity for advancement. (我觉得目前的工作，已经达到顶峰，即]有升迁机会。)
Q：How do you rate yourself as a professional?(你如何评估自己是位专业人员呢?)
A： With my strong academic background, I am capable and competent. (凭借我良好的学术背景，我可以胜任自己的工作，而且我认为自己很有竞争力。)
A：With my teaching experience, I am confident that I can relate to students very well. (依我的教学经验，我相信能与学生相处的很好。)
Q： What contribution did you make to your current (previous) organization?
(你对目前/从前的工作单位有何贡献?)
A： I have finished three new projects, and I am sure I can apply myexperience to this position. (我已经完成三个新项目，我相信我能将我的经验用在这份工作上。)
Q：What do you think you are worth to us?(你怎么认为你对我们有价值呢?)
A：I feel I can make some positive contributions to your company in thefuture. (我觉得我对贵公司能做些积极性的贡献。)
Q：What make you think you would be a success in this position? (你如何知道你能胜任这份工作?)
A：My graduate school training combined with my internship should qualify mefor this particular job. I am sure I will be successful. (我在研究所的训练，加上实习工作，使我适合这份工作。我相信我能成功。)
Q：Are you a multi-tasked individual?(你是一位可以同时承担数项工作的人吗?)orDo you work well under stress or pressure?(你能承受工作上的压力吗?)
A：Yes, I think so.
A：The trait is needed in my current(or previous) position and I know I canhandle it well. (这种特点就是我目前(先前)工作所需要的，我知道我能应付自如。)
Q：What is your strongest trait(s)?(你个性上最大的特点是什么?)
A：Helpfulness and caring.(乐于助人和关心他人。)
A：Adaptability and sense of humor.(适应能力和幽默感。)
A：Cheerfulness and friendliness.(乐观和友爱。)
Q： How would your friends or colleagues describe you?(你的朋友或同事怎样形容你?)
A： (pause a few seconds) (稍等几秒钟再答，表示慎重考虑。)
They say Mr. Chen is an honest, hardworking and responsible man who deeply cares for his family and friends. (他们说陈先生是位诚实、工作努力，负责任的人，他对家庭和朋友都很关心。)
A：They say Mr. Chen is a friendly, sensitive, caring and determined person.(他们说陈先生是位很友好、敏感、关心他人和有决心的人。)
Q：What personality traits do you admire?(你欣赏哪种性格的人?)
A： (I admire a person who is)honest, flexible and easy-going. (诚实、不死板而且容易相处的人。)
A： (I like) people who possess the “can do” spirit. (有“实际行动”的人。)
Q：What leadership qualities did you develop as an administrative personnel?(作为行政人员，你有什么样的领导才能?)
A：I feel that learning how to motivate people and to work together as a team will be the major goal of my leadership. (我觉得学习如何把人们的积极性调动起来，以及如何配合协同的团队精神，是我行政工作的主要目标。)
A：I have refined my management style by using an open-door policy. (我以开放式的政策，改进我的行政管理方式。)
英语面试对话中常用的英语句型介绍
Q：How do you normally handle criticism?(你通常如何处理e人的批评?)
A：Silence is golden. Just don’t say anything; otherwise the situation could become worse. I do, however, accept constructive criticism. (沈默是金。不必说什么，否则情况更糟，不过我会接受建设性的批评。)
A：When we cool off, we will discuss it later. (我会等大家冷o下来再讨论。)
Q： What do you find frustrating in a work situation?(在工作中，什么事令你不高兴?)
A： Sometimes, the narrow-minded people make me frustrated. (胸襟狭窄的人，有时使我泄气。)
A：Minds that are not receptive to new ideas. (不能接受新思想的那些取。)
Q：How do you handle your conflict with your colleagues in your work? (你如何处理与同事在工作中的意见不和?)
A：I will try to present my ideas in a more clear and civilized manner in order to get my points across. (我要以更清楚文明的方式，提出我的看法，使对方了解我的观点。)
Q：How do you handle your failure?(你怎样对待自己的失?)
A： None of us was born “perfect”. I am sure I will be given a second chance to correct my mistake. (我们大家生来都不是十全十美的，我相信我有第二个机会改正我的错误。)
Q：What provide you with a sense of accomplishment. (什么会让你有成就感?)
A：Doing my best job for your company. (为贵公司竭力效劳。)
A：Finishing a project to the best of my ability. (尽我所能，完成一个项目。)
Q：If you had a lot of money to donate, where would you donate it to?Why?
(假如你有很多钱可以捐赠，你会捐给什么单位?为什么?)
A：I would donate it to the medical research because I want to do something to help others. (我会捐给医药研究，因为我要为他人做点事。)
A：I prefer to donate it to educational institutions. (我乐意捐给教育机构。)
Q：What is most important in your life right now?(眼下你生活中最重要的是什么?)
A：To get a job in my field is most important to me. (对我来说，能在这个领域找到工作是最重要的。)
A：To secure employment hopefully with your company. (希望能在贵公司任职对我说最重要。)
Q：What current issues concern you the most?(目前什么事是你最关心的?)
A：The general state of our economy and the impact of China’ entry to WTO onour industry. (目前中国经济的总体情r以及中国入世对我们行业的影响。)
Q： How long would you like to stay with this company?(你会在本公司服务多久呢?)
A： I will stay as long as I can continue to learn and to grow in my field.
(只要我能在我的行业力继续学习和长进，我就会留在这里。)
Q：Could you project what you would like to be doing five years from now?
(你能预料五年后你会做什么吗?)
A：As I have some administrative experience in my last job, I may use myorganizational and planning skills in the future.
(我在上一个工作中积累了一些行政经验，我将来也许要运用我组织和计划上的经验和技巧。)
A：I hope to demonstrate my ability and talents in my field adequately. (我希望能充分展示我在这个行业的能力和智慧。)
A：Perhaps, an opportunity at a management position would be exciting.(也许有机会，我将会从事管理工作。)
如果不愿正面回答，也可以说：It would be premature for me to predict this. (现在对此问题的预测，尚嫌过早。)
如何说明使用方法
不管交易是否达成，都要不厌其烦地向顾客解释使用方法，以建立彼此信心。比如，要说明水壶的使用方法，可以说“Could you pull out the black stopper of the pot before you pour, please ?”(倒水之前，先把水壶的褐色塞子拉开)。
如何说明注意事项
买卖的同时，应该将注意事项向顾客交待清楚，免得日后发生纠纷事小，影响商誉事大。因此，像“You can exchange it provided it''s clean”(如果还是干净的，可以要求退换)或“I''m sorry we won''t refund you.”(很抱歉，我们概不退款)一定要表述清楚。
如何登门拜访
登门拜访顾客，挖掘潜在购买力，是必须的;而寒暄的第一句往往决定成败，因而诚恳亲切的“What''s your pleasure if I may ask”之类的话无论如何是要说的。
如何电话拜访
电话拜访也是必备手段之一，同样也需注意礼节和态度。一般先要询问对方此时听电话是否方便，然后再说明来意“I''ll do my best for you”(我会尽最大努力来达成您的心愿)
如何说最低消费
尽管菜单都已标明最低消费，除非想被炒鱿鱼，否则顾客问起来，还是得毕恭毕敬地回答“I''m afraid the minimum charge for any first order is ￥100”(我们的最低消费是100元)，而不能说：“菜单上有，您不会自己看呀?!”
如何拒绝降价
顾客讨价还价几乎是不可避免的事情，直接说no的推销员估计很少，所以你应该充分解释“We make so little on this line!”(这方面的东西我们没***)
如何拒绝小费
如果店铺规定不能收取小费，你可婉拒顾客：“It''s so kind of you, sir. But we can''t accept your tips”(先生您太好了，不过我们不能收取小费)
如何说明高/低价位
一分钱，一分货。如果顾客抱怨价格太高，您可以说：“We have cheaper products if you want. But value depends on expense”(如果您愿意，我们有更便宜的商品，但是价值完全取决于价格高低)
如何谢绝讨价还价
如果没有议价的余地，态度虽然要坚定，但口气仍要十分委婉：“We have but one price, sir.”(我们不二价的)或“Sorry we can''t reduce the price, sir.”(很抱歉，我们没办法降低价格)
如何说分期付款
如今分期付款很流行，所以要学会说：“You can buy them by installment”
如何解释分期付款
还要会解释：“You pay a down-payment of five hundred dollars, and then, within a year, one hundred for each an every month.”(可以先付订金500元，然后在一年内，每月付100元)
如何收取货款
如果是当场付清货款，就可能用到这个句子：“Could you pay at the Cashier''s Desk?”(请到收银台付款)
如何找零
下列句子要活学活用：“Thirteen dollars and twenty cents from one hundred dollars leaves eighty six dollars and eighty cents. You might see if that''s all right, sir.”(收您100元，减去13元2角，应找您86元8角，请点下数目)
如何开立****、收据
东西卖出后，并非万事大吉，开****、给收据、找零钱是一贯作业，一句“Here''s your receipt”过后，别忘了说声谢谢。
找错钱了怎么办
谁都有出错的时候，这时态度一定要诚恳：“I''m very sorry for the mistake”，然后再说：“Here''s the right change.”(这才是要找您的零钱数)
标准买单方式
当顾客问你：“How much will this be”(多少钱?)，你可以说“Just a moment, please. I''ll calculate that for you.”(请等一下，我算算看)
解释税率及服务费
顾客的疑虑多针对服务费service charge(在国外还有税率tax rate)，您的说明一定要明白无误：“A 10% service charge have been added to your bill.”(账单已经加了10%的服务费)
如何议价
如果愿意降价，可以使用however来转折语气：“However,..., we can give you a discount.”(然而，由于……，我们可以给您打折)
如何优待熟客
对熟客可以说：“Ordinarily we sell them for one hundred and fifteen dollars, but I''ll make a concession.”(我们一般要卖115元，但您可以优惠)
如何给新顾客打折
对新顾客可以说：“I can manage to give you a discount of ten percent, deeming it as a kind of expenditure for advertisement.”(给您9折，当作是宣传费吧)
★ 日常英语口语对话
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