下面是小编整理的bec中级口语自我介绍（共含20篇），欢迎阅读分享，希望对大家有所帮助。同时，但愿您也能像本文投稿人“蜗牛跑的很快”一样，积极向本站投稿分享好文章。
BEC中级口语自我介绍话题归纳:
Competition
1What is important when dealing with competition?
Pricing policies
Advertisingstrategies
2 What is important when setting prices for new products
Production costs
Competitors' pricing;
Keypoints: Pricing: Advertising, Production costs, Competitor’sprice; Marketing; A wide range of services and products
Pricing:
a.(For a consumer):all consumers would liketo go for higher quality and expensive product ,it is a common sense.
b.(For a manager):correct pricing policiescan capture a large number of consumer in a short period of time.
c.(For a newly built company): pricingpolicies are particularly important for newly built businesses at the earlystage is to draw the public attention and make their company and brand known tothe public. When a new product is put into market, there must be a lot of peopleknowing about it.
Competitor’s price
a. Once a new product is put intomarket, it will immediately face the competition from rivals. The price war sometimescan be incredibly fierce and crude.
b. Competitors’ price will mirrorthe consumer’s attitude about certain products and the satisfaction about theirprices.
c. If you fixed the price higherthan your rivals without higher quality of service, you might soon findyourself in an unfavorable situation.
d. Correct pricing could alsodefeat some competitors in a short period of time.For example: Safeway, Tescoprice war against all small bread manufactures. In this case, Safeway and Tescofixed their price for 7p per loaf, which is 23p cheaper than their competitors’offer. As a result of this , in 35 days time, most of their competitors wentinto liquidation.
Advertising strategies
a. The fundamental task for acompany is to make its products and itself known to the public. There are manyways to achieve this, advertising is the most important one.
b. Advertising through differentmedia can cover nearly every corner in the world. The major channels are :TV-Radio-Internet-Newspaper-BillBoard-Poster-Magazine
c. The advantage of advertising isnot only about propagandizing your company but also competing against/with yourrivals. A company, through proper advertisements, can manage introduce theadvantages of their products would be the right choice. For instance, car manufacturescan put in their new designs to the ads, e.g. ABS, double airbags to convincethe prospective customers that their cars are safer than others.
Motivating staff
1.What is important when motivating staff?
Financialbenefits
Careerdevelopment opportunities
2.What is important when introducing rewardsystem for staff?
Purpose of thereward system
Types of rewardoffered
3. What is important when aiming to reward staffturnover
Financialincentives
Career structure
Key points: Financialbenefits ; Career development/structure; reduce staff turnover
Financialbenefit
a. Managers , company owners andsupervisors have always been frustrated and bewildered by employees with littleor no motivation.
b. Staff always want reward fortheir contribution to the company and what they are worth. Such factors arejust like market forces. The fundamental reason of looking for a job is to getpay. Staff do the job what they are paid for. However, quite often, the staffwork overtime under their managers’ demand. If the company fails to give properfinancial benefits staff might subsequently feel not being fairly treated, andtherefore frustrate their enthusiasm for their work.
c. Staff want some sort ofrecognition for the job they do. Correct financial benefits plan will arosetheir enthusiasm; otherwise they would feel being ignored.
d. The job that the staff aredoing is not always interesting , or the working environment may not bepleasant, or their colleagues might not be very helpful and cooperative. Inthis kind of situation, the staff would become stressful and uninterested intheir job. Correct financial benefits can normally distract staff from theirdissatisfaction with…
Careerdevelopment/structure
a. Job-hunting is always a two-wayprocess. On one hand, the employees look for their ideal jobs, on the otherhand the employer, at the same time, look for competitive people. An employerhas a number of methods to attract the best people into its business. Such ashigh pay, travelling opportunities, company cars and training/careerdevelopment opportunities.
b. Good educational background isnot the only element that the employers will take into account when they lookfor someone in the job market. Postgraduate qualifications and professionaltraining are equally or even more important than the higher education degrees.When the HR managers only have 30 seconds to go through each applicant’s CV,the sector that will catch their eyes are normally your qualification andprofessional training experiences, which show whether you suit their vacantpositions.
c. Nowadays, very few people wouldlike to go for that kind of job-for-life posts. They all wish to have theirjobs better and better, If an employee is able to get the opportunities toobtain some sort of professional training during the course of employment, thisexperience will definitely enhance his value in the employment market andtherefore benefits his future job-hunting.
d. So in the two-way job-seekingprocess, while the employer is choosing its favorite people, the wise futureemployee will consider the training and career development opportunities withhis/her future employer and try to make himself/herself more competitive in theemployment market.
Business premises;
1.What is important when relocation abusiness?
Local workforceavailable
Location of site
2. What is important when choosing retailpremises to rent
Location
Length ofcontract
Key points: location ofthe premises; local workforce; rent a premises
Local workforce
a. Might technology support andskillful workforce are the two crucial elements leading a modern enterprise tosuccess. So when locating a business , the management people in the business goto consider local workforce.
b. Skillful workers are just likethe hands of a business, they are the direct creators of company’s profits.
c. The diversity of the workforce’sskills will diversify the quality of the products.
d. Skillful workforce isparticularly important to hi-tech oriented companies. The hi-tech productsrequire the company to maintain a strong research and development team, whichare normally the more valuable assets of the company.
e. When locating a business, themanagers need to consider whether the local workforce is capable of producingsuch a strong R&D team.
f. Moreover, cheap local forcewill certainly reduce the production costs. (Consider why many foreigncompanies chooseChinaas their manufacturing base)
Location ofthe business site
Consider thefollowing issues:
a. Whether it is convenient andeasy for raw material supply and transporting out the products.
b. Whether it is easy to get accessto the electricity, water, gas, and other supporting energy supplies.
c. Whether it is convenient formost of staff to go to work.
d. The property price there
e. Environmental issues
f. Planning permission
g. Tax liabilities
The length ofthe contract
a. Longer contract would covermore details. The contract should cover certain matter which are likely toincur, such as assignment , service charges, and rent review clause.
Marketing
1What isimportant when aiming to reach new market?
Market research
Advertising
2. What isimportant when advertising a new product?
Target market
Choice of media
Marketresearch:
a. Marketing is the performance ofbusiness activities that direct the flow of goods and services from producer toconsumer or user.
b. Marketing research is always thefirst step before the company gets into the market.
c. The fundamental goal ofmarketing is the satisfaction of consumer needs. No organization can survivefor long without meeting consumer needs. People will simply not purchase aproduct or service that they do not need.
d. Thus, any organization, if itis to be successful , must proceed from the goal of consumer satisfaction andadjust its programs to deliver an offering meeting consumers’ needs.
e. E.g. foreign medium and highrange car manufacturers did not attempt to enter into the Chinese market untilrecent years ,because following market research, they discovered that Chineseconsumers, in general, could not afford to buy and maintain expensive cars.
f. E.g. Pizza ,Pizza…
g. Talking about Market Research.
--The companyhas done a lot of market research for the products.
--Can you tellme how a company starts selling a new product?
--Do you oftencarry out/conduct market research?
--What’s of market research/
--One of the purposeof market research is to find out whether there’s market for the product.
--We did adetailed market analysis.
--Marketresearch is actually an analysis of a specific market for a particular product.
--We have to runthe market test for two months.
--We have a wideproduct range.
--The stockmarket is uncertain at the moment because interest rates are falling.
Advertising:
a. Advertising is the most usefulway to propagandize a company’s products and make them known to the public.Advertising is also the way to get the products orientated.(E.g. whether theproducts are for female/male market, high earning people or low earning people.Sports shoes…perfume )
b. When advertising a new product,it is essential to consider the target markets. Consumers’ needs in the targetmarket.
c. Choice of media: seeAdvertising Strategies
Tradefair
What is important when exhibiting at trade fair?
Quality of display
Staff selected
Key issues: Quality of display in trade fairs; Staff selected fortrade fair
Quality of display in trade fairs
a. The quality of display will affect the public image of the company.
b. Trade fairs are the irreplaceable means of propagandizing products.They provide the manufacturers with the formal stages to display theirproducts.
c. A trade fair is an important link and activity in commercial sale.Before a trade fair takes place there normal are a lot of propagandas about it,and the organizer always try to attract as many as customers as possible toattend the trade fair.
d. Consequently, a trade fair will have massive influence on the publicand market. And most visitors to a trade fair will be the genuine buyers or atleast would like to take interests in the companies and the products on thetrade fair. And therefore a high quality of display in a trade fair would bethe best opportunity for an ambitious company to promote its newest product andbuilt up its good image.
Entertaining clients
What is important when Entertaining clients?
Types activities
Cost
Typesactivities:
a. Entertaining client is done by way of series of activities. Such as asightseeing tour, a football match, a ballroom party, an orchestra performance,a ballet show, a fashion show, playing tennis and a formal meal, etc.
b. The activities that you choose will constitute a part of the firstimpression that you will give your clients. So you should be careful whenchoosing the type of activities. You need consider the client’s aged,educational and cultural backgrounds and do some research about your clients’characters and hobbies.
c. For well-educated clients, they may expect some highclass-associated activities, such as ballroom parties, and orchestraperformances. If you fulfill their expectation/standard., you efforts will puta lot of weight on your credibility.
d. For some young clients, they may wish to take them to some more fashionableactivities , such as a music bar, a pop music show, a fashion show.
e. For those sporty client-football, tennis
f. However, you should always endup all kind of activities with having a formal meal. You don’t want to talkabout business with your clients in the tennis court or theatre; they are justwarming-up activities for the key matter-business. After a whole day or a fewdays’ entertainment, you may find the distance between the two sides are muchnarrower than the beginning, and there might be a lot of things that you bothwant to talk about.
The cost ofentertainment:
a. Not always the essential thing. Depending on thenature/characteristics of the transaction or the size of the deal.
b. Should consider the point issue. If the company is expecting to makebig gain/profits out of a specific client, it should at least put inproportional investment to entertain/please its client.
c. If the company foresees that the client is not very lucrative ,then…
d. The ideal plan would be spending as little money as possible to getthe deal done. But you must not offend your clients. You should make them feelbeing welcomed.
Complaintbanding
What is important whendealing with complaints from client?
Offering an apology
Suggesting a solution to the problem
a. Offering an apology is the very basic level.
b. When the clients think that they have received unfair treatment, thefirst thing that come to my mind the company should do is to calm them down andtry to keep the client.
c. An apology is the first step and a useful method to maintain controlof the situation.
d. Offering an apology is an important gesture to show that the hostingcompany is fully aware of the situation and would like to take the potentialresponsibility for its mistakes.
e. The complaining clients would feel that their complaints are beingpaid attention and may therefore happy to proceed to the transaction with thehosting company.
f. It is necessary to suggest asolution to the problem as well..
g. The clients want to enter into the transaction in good mood and witha reliable and trustworthy business partner. Apart from an apology, the clientwould want to have the problems and misunderstanding solved before theircommunication moves to the next level. If the hosting company failed or refusedto suggest a solution, its sincerity of entering into the transaction would beput into doubt.
关于
WHAT IS IMPORTANT WHEN ……?
Negotiating a contract with a customer
l Customer needs
l Available budget
l
【词汇&短语】
可持续的 sustainable 共同愿望common desire
双赢win-win 建立贸易机会conclude business
互惠互利mutual benefit 一致coincides with
通力合作close cooperation 报价quotations
最新商品价格目录表latest catalogues 履行合同observe the contract
商业信誉commercial integrity 国际惯例international practices
【句型点击】
I have some comment on…..
The products meet with great favor.
How to precede with 怎样来进行
How to put…. Into practice….
【参考范例】
If I am negotiating a contract with a customer, I will firstly take the customers’ needs into consideration. The reason is very simple. It is the basis of the undergoing negotiation; we are sitting around the negotiation table because we need something from each other. It is our common desire to conclude the business.
On the other hand, the success of the negotiation depends on the available budget. Without financial support, all the rounds of discussing and bargaining won’t make any sense. That is why it is an international practice to consider about the budget first and reasonable design of the contract comes after that.
Besides the above mentioned points, long-term cooperation is also an essential element. Although the well-being of our own party is the main concern of us, we should insure that the prices we offered are very favorable, or we may even make some readjustment in our offer if the customer insists. The drive behind these behaviors is that sustainable profit and win-win outcome will make sure the contract can be held good for a long term. That is why we ought to make it our permanent principle to honor the contract and maintain commercial integrity.
WHAT IS IMPORTANT WHEN ……?
Working as a teacher
l Sharing expertise
l Deciding responsibilities
l
【词汇&短语】
求助于 resort to 零碎的piecemeal
处理tackle with 前提premise
倾向于apt to 灵活的策略flexible policy
指派assign 唤起情绪invoke
有机的，整体的organic 同时simultaneously
【句型点击】
The prime concern is… 首要考虑是..
Given this premise…. 基于这样的前提
Be expected to…
【参考范例】
When working as a teacher, the prime concern is sharing expertise. The need of the students should receive careful consideration. Through systematic training and teaching, the students should be able to resort to the professional skill of the teacher for reasonable solution of whatever problem they may come across in working experience.
Secondly, the teacher is expected to decide the responsibility of his/her fellowman. In this case, it is better to tackle with the whole thing in an organic way rather than a piece meal basis. In other words, the person on the teaching position should be crystal clear of the strength and weakness of every student and assign them to the right positions based on this judgment. Given this premise, the whole team can work in an efficient way.
Another crucial issue is how to monitor the students. Here we should adopt a flexible policy. It takes wisdom to let the students know that their behavior will be noticed b the supervisor and simultaneously to invoke the creative spirit out of them. In this way, we can improve the behavior pattern of the students and make full of their potentialities.
WHAT IS IMPORTANT WHEN ……?
Considering setting a staff canteen
l Employee’s opinions
l Cost to the company
l
【词汇&短语】
至关重要的crucial 策略战术tactic
能被利用的available 注意 be aware of….
交换意见compare notes 或者alternatively
长期预定long-tern reservation 可行性feasibility
以员工为中心的employee-oriented 建筑，建造construction
【句型点击】
As far as…..concerned
With respect to….关于….
To be specific 具体来说
Be supposed to….
Conserve no effort to…
【参考范例】
With respect to setting up staff canteens, I suggest that we should be aware of the following four factors. To start with, employees’ opinions are supposed to play a crucial role. Undoubtedly, we should conserve no effort to meet the needs of the employees. We can benefit a lot from this employee-oriented tactic. To be specific, we can compare notes with employees from different departments, or, alternatively, we can make them vote for a decision.
Secondly, the cost of the company deserves to be taken into consideration. If there can be other more economic options, why bother to build an extra canteen? I mean, if the company can make a long term reservation with a restaurant probably, it saves time and money.
Thirdly, the financial situation tends to interfere in the decision making. If building a canteen is a better choice compared with ordering foods from restaurants in the long run, we still have to consider the expenses in building the canteen--------an undergoing construction is a big deal for the company anyway. Lastly, the location of the canteen is also quite important. If you want to build a canteen, there should be space available for it.
WHAT IS IMPORTANT WHEN ……?
Managing change
Clear objectives
Communication
【词汇&短语】
企业目标 business goal 蓝图 blueprint
核心竞争力core competence 与时俱进keep pace with time
大的市场份额The lion’s share
【参考范例】
In this information age, the capacity to manage change is becoming increasingly important. Consequently, more and more managers begin to put this issue in the spotlight. In my perspective, when managing change, several factors should be taken into consideration. The first one is to set a clear objective, because it is the blueprint of a company’s future development. Without the guide of a clear objective, one will get lost in the business jungle.
The second factor is communication skill. An effective communication can promote cooperation, and communication is usually considered as an inevitable way to effective management.
The third one is technology and qualified personnel. They are the core competitiveness of the enterprises and they are the software and hardware that drive the enterprise to work in a full speed. Without them, it is hard to keep pace with the time. The last but not the least, creativity is also important. Even a single innovative idea may be capable of helping an enterprise to take the lion’s share of the market.
中级商务英语情景口语：专利
Dialogue 1.
A: Mark is brilliant, I can't believe how many helpful inventions that he has come up with.He sees a problem and he invents a way to solve it. He's amazing.
B:He is.He is always trying to build a better mousetrap, you know, he already holds five patents on his inventions.
A: Really? What kind of patented inventions does he have? Anything that he has been able to make a few bucks on ?
B:He patented a hinge mechanism for water filters.I think later he sold that idea to a major manufacturing company. Also, he came up with an automated fuel injector system for lawnmower.
A:Lawnmowers .He is always tinkering with different types of engines and machinery.How about that idea? Did he register it for a patent?
B:I think he was about to put a patent on it, but someone beat him to the punch. About 2 weeks after he completed his prototype , someone else came out with an identical model.They got the patent first ,even though it was Mark's idea.The guy made a ton of money on it,too.
A:Gee, that's terrible!
B:Some time that the way things go , I guess.
Dialogue 2
A:Can you tell me more about your products?
B:Yes, I'd be happy to . Let me tell you this.We are ahead of the competition because our products have advanced technology.
A:What kind of advanced technology are you talking about ?
B:The technology is in the design.I will show you how these hinge device works...this is our patented design.You won't be able to find anything like it anywhere else.We are the only manufacturer of the unique technology.
A:You have a patent on this design?
B: That's right.This device is the result of years of research by our team of designers.We are the only manufacturer because we came up with the idea.We own the design prints and unique mechanism. It's all our idea.
A: Is it truely superior to other products on the market now?
B: If it wasn't as good as I have said it is, would we have to registered it for a patent?But you don't have to take my word for it , give it a try yourself!
中级商务英语情景口语：律师
Dialogue 1
M: I can't believe it, Handcup Marketing's lawer just served us with papers, they are suing us for breaching contract on the Anderson's account.
F: Did you get it into our legal counsel Mr Devis? He knows about this, right?
M: Yes, as soon as I got notice, I contacted him right away, he's suposed to be comging into office now.
F: When is the hearing scheduled?
M: In two weeks' time. I hope that Mr Devis has time to make a good defense.
F: Perhaps it wont't even make it to trial, if we're lucky, the judge would dismiss the case in the prenominated hearing, that would save us a fortune in legal fees.
M: If it does go to trial, I'm afaid the prosecution would have a head day marking our company through the press, there could be a lot stake. Where is Mr Devis?
F: I'm sure he's on his way, maybe he's rounding up some witnesses for us now.
Dialogue 2
M: Miss Hubble, as your legal counsel, I want to advise you against making any statements to the press about the trial, it could be very damaging to our case.
F: Mr Lawrence, I appreciate your advice, I know you're good lawer, but I want to prove to the people I'm innocent.
M: Talking to the press won't prove anything, proving your innocent is my job, we can work up good case to withstand the prosecution, other than a few witnesses who gave comforting tesimonies, they don't have any substential evidence against you.
F: Do I have to take the stand tommorrow?
M: Yes, you're scheduled to take this stand, remember, you will be under oath, be careful not to make any misstatements, they could ditch you for perjury.
F: Do you think it's a fair jury?
M: The jury seems fine, we have a fighting
中级商务英语情景口语：合同
Dialogue 1
A: Did you go over the contract with our supplier? They drafted a new contract after we changed our pricing agreement last summer. Nothing has been signed yet, we only have a verbal agreement so far.
B: I saw the contract before it wen to our legal department. It seemed really detailed this time. I guess they want to make sure we don't leavey any loopholes.
A: I am glad we have our legal team to review it. The legal jargon in all the clauses make my head spin!
B: Mine too! But it's important to have a detailed and specific contract in case there are disagreements that arise later. If there is a problem, we can just go back to what's on the paper. It's a good way to protect us, and them.
A: Sometimes I really long for the time when a man's word was good enough.
B: That time doesn't exist anymore. If you don't have it in writing, then it's your word against theirs. Verbal agreements aren't worth the paper they're written on!
A: I guess you're right!
Dialogue 2
A: Can you help me make sense of this contract? I don 't quite understand this phrase....
B: Let me see, “The two undersigned are in agreement to the following terms. Party A shall be responsible for furnishing Party B with materials as follows.” Well, that's a pretty complicated way to say you both agree to something and sign your names to certify.
A: So if I sign here, that makes me Party A, right?
B: Yes. Then you have to abide by all the requirements listed in this contract for Party A.
A: What about what is says here, “Terms and conditions of this agreement are void in the case of natural disaster or acts of God.”
B: That means unless something very big happens, like an earthquake or a tsunami, you will be bound to the contract and can't get out of it.
A: That serious, huh?
B: Sounds like it. Before you sign this contract, I would go over it with a fine-tooth comb if I were you. Make sure it's what you want.
A: Good idear. I'll probably have to get a dictionary!
Ⅰ.核心学习：Corporate Spying 公司间谍
Michael: Billy, do you like to play with gadgets?
迈克尔：比利，你喜欢玩电动小器具吗?
Billy: Absolutely, I am one of those people who cannot resist new technology toys.
比利：绝对喜欢，我是那种无法抗拒新科技玩具的人。
Michael: Well, I have a new piece of office equipment for us to play with.
迈克尔：唔，我有一个新的办公室设备，咱们可以玩玩。
Billy: Is it a type of computer?
比利：是一种计算机吗?
Michael: No! Guess again.
迈克尔：不对!再猜猜。
Billy: Maybe it's a new telephone system?
比利：可能是一个新的电话系统?
Michael: Wrong again. It's not like a PC, or phone system, but it is still heaps of fun to play with.
迈克尔：又错了。不是像计算机、电话系统那样的东西，不过还是很好玩的。
Billy: Who will be using it?
比利：谁会用它?
Michael: Everyone who wants to help protect the company's confidential information.
迈克尔：每个想帮助保护公司机密信息的人。
Billy: My guess is that we have a new shredder.
比利：我猜想我们有了一个新的碎纸机。
Michael: Right third time Billy!
迈克尔：第三次对了，比利!
Ⅱ.单词简析
1)Gadgets: a small electronic device that is practical and fun at the same time
电动小器具：小的电动设备，实用而有趣
ex:One of my favorite ways to spend a rainy weekend is to window-shop for new gadgets in the electronics stores.
雨天的周末我最喜欢的一种消遣方式之一是在电器商店里逛逛，看看新的电动小器具。
2) Confidential: secrets, information that only a few people should know
机密的：秘密，只有几个人应该知道的信息
ex:In my company, information about salaries and wages is confidential. I can't tell my co-workers how much I get paid.
在我的公司，有关薪水和工资的信息是保密的。我不能告诉我的同事我挣多少钱。
3) Shredder: a machine that cuts paper into small strips so you cannot read the words anymore
碎纸机：将纸张切成条状的机器，使你无法再阅读纸上的字
ex:When I am really bored at work, I go to the shredder and destroy all of the secret company papers.
当我工作很无聊的时候，我就去碎纸机那里销毁公司的所有机密文件。
Ⅲ.课文篇
1) Generally it is better to be a nerd rather than a geek. Only real geeks and nerds know why.
通常，做一个电脑虫比作电脑迷要好。只有真正的电脑迷和电脑虫知道为什么。
2) Geeks go a little too far by focusing on only one topic.
电脑迷通常只专注于一个方面，且钻的有点太深。
3) Nerds are usually experts with many kinds of computers.
电脑虫一般是专家，对很多种电脑很精通。
4) Geeks and nerds are usually weak and small because they don't get enough exercise. They spend their time in front of the computer, not on the sports field.
通常电脑高手和电脑迷比较文弱，个头也比较矮小，他们不经常锻炼。他们把时间都花在电脑而不是体育锻炼上。
5) Classic nerds wear plastic pocket protectors that protect their shirts from the ink in their many pens.
古代的书呆子在衣兜里放防水塑料袋，以防止笔漏水把衬衫弄脏。
6) Most technicians are nerds.
大部分技术人员是电脑高手。
7) Most geeks and nerds are also computer gammers.
大部分电脑迷和电脑虫是电子游戏迷。
Ⅳ.对话篇
Neal: Hey, Ted, long time no see.
尼尔：喂，特德，很长时间不见了。
Ted : Long time no connect.
特德：是呀，很长时间没有联系了。
Neal: You are such a geek.
尼尔：你可真是个电脑迷。
Ted : And you aren't a nerd? Are you still a hard core gammer?
特德：难道你不是电脑虫么?你现在还是那么热衷电子游戏么?
Neal: Of course. I just got this new sci-fi game based on the Star Trek show.
尼尔：当然了。我现在玩的这种科幻电子游戏是根据电视剧《星际旅行》做的。
Ted : I would give all the gold pens in my pocket protector to get that new Star Trek game.
特德：我愿意用我兜里所有的这些金笔跟你换这个新的星际战舰游戏。
Neal: You sound like the technician geek on the second floor.
尼尔：你这话挺象二楼的那个技术人员说的。
Ted : You sound like my mama.
特德：你说话挺象我妈妈。
Neal: You are such a geek. Here comes the boss, we had better get back to hacking code.
尼尔：你真是个笨人。哎，老板来了，我们最好还是继续解密码吧。
Ted : I guess your right, I have software that I have to install.
特德：你说对了，我得安装软件了。
Neal: Whatever you say, Mr. super nerd.
尼尔：随便吧，你这个超级电脑迷。
Ⅰ.核心学习：关于商业计划
Steve: Mike, what do you know about writing a business plan?
斯蒂夫：麦克，你知道怎么写商业计划吗?
Mike: Plenty. What type of plan are you writing?
麦克：很熟，你要写什么样的计划?
Steve: Well, I have this great new idea that I think will make a motza.
斯蒂夫：我有个很好的方案，我想可以赚大钱。
Mike: Want to let me in on the secret?
麦克：能向我透露透露吗?
Steve: Not yet my friend but I would like your help in writing the business plan.
斯蒂夫：还不行，朋友，可我想让你帮我写这个商业计划。
Mike: Well, the main things you should include are an outline of your idea, your market research and your budgets.
麦克：你主要应该介绍的是你方案的大纲、你的市场调查和你预算。
Steve: Oh, I didn't realize that it would be so much work. Is there a quick way instead?
斯蒂夫：噢，我没想到要做这么多工作。有没有快一点儿的方法。
Mike: If you ask someone to invest in your business, they will want all of that type of information.
麦克：如果你想要别人投资你的生意，他们会要所有的这类信息。
Steve: I've heard a lot about IPO's recently. They seem like an easy way to get rich.
斯蒂夫：最近我听说过很多关于IPO(Initial Public Offering上市股)的事。看起来这是一条发财的捷径。
Mike: Steve you really have a lot to learn about business. I would be happy to help, but I want a percentage of your profits.
麦克：斯蒂夫，关于生意你要学的还多着呢。我很愿意帮你，可我要利润的提成。
Steve: No wonder people call you 'Mr Ten Percent'. Teach on buddy.
斯蒂夫：怪不得人们叫你“百分之十先生”。继续教吧，伙计。
Ⅱ.单词简析
1) Business Plan: a formal document containing the main ideas about a business project, sometimes called a Business Proposal
商业计划，一份正式的文件，包括关于商业项目的主要构想，有时也叫做商业提案
ex:The general manager of our company has asked me to write a business plan that we can show the bank.
我们公司的总经理要我写一份向银行出示的商业计划。
2) Motza: a large amount of money
一大笔钱
ex:My best friend won a motza in the China Sports Lottery.
我最好的朋友买中国运动奖卷中了很多钱。
3) Secret: something that you cannot tell anyone else
秘密，不能告诉别人的事
ex:I will tell you my new boyfriend's name, but it's a secret so you can't tell anyone - even your best friend!
我会告诉你我新男友的名字，可这是秘密，你不能告诉别人，连你最好的朋友也不行。
4) Market Research: analyzing consumer behavior and then writing a report on it
市场调查，分析顾客行为然后写一份相关的报告
ex:Market research helps you understand what your customers want and how much they will pay.
市场调查能帮你了解用户的需求以及他们的消费标准。
5) Budget: a report of how much money came in and went out of a company
预算，关于公司收入支出的报告
ex:Accountants are always busy at the end of each month because they have to finish the budgets for the managers.
会计人员在月底的时候都很忙，因为他们必须为经理们做好预算。
Ⅲ.课文篇
Every year many people think of new business ideas that they hope will make them millionaires (or even billionaires). Most new ideas though, even some great ones, can take years to develop. Be ready to work hard and stick to your plan.
每年都有很多人构思新的商业方案，希望因此而成为百万富翁(或亿万富翁)。大多数新的方案，即便是一些很出色的方案，也需要开发多年。做好吃苦的准备，别放弃你的计划。
Before you tell too many people your great new idea that will set the world on fire, it's best to write it in as much detail as possible. This will reduce the risk of someone stealing your idea!
在向众人宣布你震惊世界的伟大新方案之前，最好尽可能详细地将计划写下来。这样可以防止别人窃取你的构思。
Always get advice from a lawyer and accountant. A good lawyer can show you how to protect your ideas and the accountant can help to get the financing you will need.
不断征求律师和会计的建议。好的律师会告诉你怎样保护自己的方案，而会计会帮你筹集到需要的资金。
Most new businesses require money to get them started. Remember that when a person invests money in your ideas, they will usually want some control over how the money is spent. You may have to be more flexible if you have an investment partner.
多数新生意开始时都需要资金。记住有人向你的新方案投资时，他们通常想控制资金的使用。如果你有投资伙伴的话，你可能得更灵活一些。
Successful business people will tell you the most important thing is to have good control over how much money you spend especially in the first few years of a new business. Get an accountant to help you make an operating budget and then stick to it.
成功的商业人士会告诉你掌握资金使用情况是最重要的，尤其是新生意开始的前几年。找一个会计帮你做一个运作预算，然后照着做。
Success is one percent inspiration and 99 percent perspiration. It's tough to get to the top and tougher to stay there. Nothing beats hard work.
成功是百分之一的灵感和百分之九十九的汗水。攀到高峰很难，保持不败更难。辛勤的工作是成功的保障。
Ⅳ.对话篇
Beth : Sally, did you get a change to look over the budgets that I gave you?
贝丝：莎丽，你看过我给你的预算了吗?
Sally: Sure did, Beth. They looked OK but I thought they needed more detail.
莎丽：看过，贝丝。看起来不错，不过我觉得还需要更详细一些。
Beth : OK. What ideas did you have?
贝丝：没问题，你有什么建议吗?
Sally: Well, you should have put details of your market research spending and the interest you will have to pay on the bank loan.
莎丽：你应该在市场调查费用和银行贷款利息方面更详细一些。
Beth : Great thinking, Sally. I forgot those important items.
贝丝：好建议，莎丽。我忘了那些重要的项目了。
Sally: Don't worry - there is so much to remember when you write a business proposal.
莎丽：别担心。写商务计划的时候要想到的东西太多了。
Beth : I didn't imagine that having an idea for a new business would be such hard work!
贝丝：我没想到做一个新商业方案这么难。
Sally: I know but the rewards make it worthwhile!
莎丽：我了解，可得到的回报也很值。
Beth : Do you think the budgets are ready for me to take to investors for them to see?
贝丝：你觉得这份预算可以拿给投资商看了吗?
Sally: As your accountant I think that they are ready and that investors will be excited when they see them.
莎丽：作为你的会计，我认为可以了，投资商看到会很兴奋。
Beth : Thanks for all your assistance, Sally.
贝丝：谢谢你给我的所有帮助莎丽。
Sally: Just don't forget me when you make your first million!
莎丽：挣到第一个一百万时别忘了我。
Ⅰ.核心学习：It's Not My Job! 那不是我的工作!
Michael: Billy, is your computer working this morning?
迈克尔：比利，今天上午你的计算机工作吗?
Billy: Not really. I can't print my analysis report.
比利：不工作。我打印不了我的分析报告。
Michael: My computer won't print either.
迈克尔：我的计算机也不打印。
Billy: We should call the IT department.
比利：我们应该给IT部打电话。
Michael: Maybe we can work out the problem by ourselves?
迈克尔：也许我们可以自己解决这个问题?
Billy: No way! That's not my job!
比利：没门!那不是我的工作!
Michael: Sometimes you have to do things that are not part of your job description.
迈克尔：有时候你得做你职位描述之外的事情。
Billy: I don't agree - my remuneration is based on my own job performance.
比利：我不同意-我的报酬是按照我分内的工作表现来支付的。
Michael: That's true, but remember this is a team effort and everybody has to help out.
迈克尔：那是真的，不过记住这是团队的工作，每一个人都得帮忙。
Ⅱ.单词简析
1) Analysis report: a written summary of a logical investigation
分析报告：调查研究的逻辑推理书面总结
ex:I got plenty of praise for my analysis report from the sales department but in the end they ignored my suggestions.
销售部对我的分析报告称赞有加，可到最后的时候他们却对我的建议置之不理。
2) IT department: IT stands for Information Technology
IT部：IT指的是信息技术
ex:The IT department came to fix my computer today because it had a virus.
今天IT部来修了我的计算机，因为它有一个病毒
3) Job description: list of tasks and responsibilities
职位描述：工作任务和职责的清单
ex:The human resources department at my company is so lazy that they ask me to write my own job description!
我们公司的人力资源部真懒，他们叫我写自己的职位描述!
4) Remuneration: salary or wage, the amount your company pays you
报酬：薪水或工资，公司支付你的数额
ex:I asked for an increase in my remuneration but my boss just laughed in my face.
我请求加薪，可我老板只是冲着我发笑。
Ⅲ.课文篇
Companies are like clocks. Everyone has their own job to do and for the company to operate smoothly, people must know their jobs well and be able to perform adequately.
公司有如时钟。每个人都有他们自己要做的工作。而且，公司要平稳地运转，人们就必须充分地了解自己的工作并且能够出色地履行职责。
To ensure that people know exactly what is required of them, most companies have detailed job descriptions for every single job. A good job description should describe exactly what the person should do (and should not do) and set standards so that performance can be measured.
为了确保人们确切知道他们要求做什么，大多数公司对每一份工作都有详细的职位描述。一份好的职位描述应该准确地描述该职位的人应该做什么(以及不应该做什么)，并且制订标准以便衡量(职工的)表现。
For every position in a company, there should be a complete job description. It is not necessary for every person to have one, but every role or separate job must be well documented.
公司的每一个位置都应该有一份完整的职位描述。虽无需人手一份，但每一个角色或每一个个体的工作都必须在文件中写清楚。
What types of things should be included in a job description? Here is a short list of some of the things that will make a job or position description more effective:
职位描述应该包括什么类型的东西?以下是一个简短的清单，列出了使一份工作或职位描述更为有效的一些东西。
. job title and location
. upward and downward reporting relationships (i.e. your staff and your boss)
. the specific duties and responsibilities of the role including the percentage of time spent on each main task
. the qualifications and prior experience that are necessary or desirable for the role
职位头衔和地点
报告的上下级关系(比如你的下属与上司)
该角色具体的任务与职责，包括花费在每一项主要工作上的时间比率
该角色必须的或者要求的资格以及以往的经验
Once you have written your job description, don't just put it away in your desk drawer. Take it out and read it every three months. Make changes if you think the role has changed or if the company has developed in a different direction.
一旦写好了你的职位描述，不要只是把它放进抽屉里。每三个月拿出来，读一读。如果你认为该角色发生了变动或者公司的发展方向有了变化，应做出改动。
Lastly, the job description should contain a general statement that summarizes the purpose of the role. This can be broad or specific, but should tell the reader clearly why the role exists and how the job fits in with the rest of the company.
最后，职位描述应该包括一个综述，概括该角色的目的。综述可以广泛，也可以具体，但是应该让读者明白该角色为什么存在，以及该职位如何与公司的其它部分相协调。
More importantly, use the job description to judge whether you are currently achieving what the role requires.
更重要的是用职位描述来判断当前你是否达到了该角色的要求。
Ⅳ.对话篇
Jeff: Can you help me to proof read my new job description?
杰夫：你能帮我校对我的新职位描述吗?
Joan: Sure Jeff. I wrote mine last week so I have some experience.
琼：当然杰夫。上周我写了我的，所以我有一些经验。
Jeff: I didn't really know how to start writing - it seems hard to summarize your job in a few words.
杰夫：我不太清楚应该怎么开始写-看起来很难用三言两语来概括你的工作。
Joan: I know, but it is very important.
琼：我知道，不过那是很重要的。
Jeff: Why do your think that having a job description is so vital?
杰夫：为什么你认为职位描述这么关键?
Joan: Well, if you get run over by a bus and cannot come back to work, we can use the job description to train your replacement!
琼：唔，如果你被公共汽车撞了，而且不能回来工作，我们就可以用这份职位描述来培训取代你的人!
Jeff: That's a terrible thing to say!
杰夫：说这个真可怕!
Joan: Maybe one of your job description points should be to avoid being hit by a bus!
琼：也许你的职位描述的一点应该是避免被公共汽车撞!
BEC中级口语练习：Company Property
Ⅰ.核心学习：Company Property 公司财产
Steve: Hi Mike! How was your day today?
史蒂夫：嘿迈克!今天过得怎么样?
Mike: Pretty good but I'm finished, so it's time for me to split.
迈克：很好，不过我忙完了，我该走了。
Steve: Your bag looks loaded today.
史蒂夫：今天你的包看起来鼓鼓的。
Mike: Yeah. I needed some paper and pens at home, so I just grabbed them from the stationery cupboard.
迈克：是的，我家里需要一些纸和笔，所以我就从文具柜里拿了一些。
Steve: Mike, you can't do that - it's stealing!
史蒂夫：迈克，你不能这么做――这是偷窃!
Mike: Don't take it so seriously Steve. It's just a few pens and some paper. The company has heaps left.
迈克：别这么认真史蒂夫，就几根笔和一些纸，公司还有一大堆呢。
Steve: That's not the point Mike. You shouldn't steal from your employer!
史蒂夫：不是这么回事迈克。你不应该偷老板的东西。
Mike: But it's not like stealing from a shop, is it?
迈克：但是这不是从商店里偷东西，不是吗?
Steve: It's the same thing Mike. Sit down and I will tell you why.
史蒂夫：一回事，迈克。坐下来我告诉你原因。
Ⅱ.单词简析
1) Split: leave in a hurry
快走：赶紧离开
ex:As soon as the teacher says 'class dismissed', I split!
老师一说“下课”，我就赶紧离开!
2) Loaded: very full, sometimes used to mean that someone has drunk too much
鼓鼓的：很满，有时候用来指某人喝多了
ex:I was loaded after I drank 15 bottles of beer.
我喝了15瓶啤酒，喝多了。
ex:The airports staff said that my bag was too loaded to go on to the plane.
机场工作人员说我的包太鼓了，不能上飞机。
3) Stationery: pens, paper, clips, pencils etc.
文具：笔、纸、回形针、铅笔等
ex:Without stationery we would not be able to do our jobs at all.
没有文具我们根本无法做事。
4) Cupboard: a place to store things
柜子：储藏东西的地方。
ex:The stationery cupboard at my office is always locked so that people cannot steal stuff.
我办公室的文具柜总是上着锁，防止有人偷东西。
Ⅲ.课文篇
Almost everyone has taken something home from work that they shouldn't have. Staff say that they take pens and paper home because everyone else does!
几乎每个人都从单位往家里拿过东西，这是他们不应该做的。员工说他们往家里拿笔和纸是因为每个人都这么做!
Taking something from work without asking is stealing. Although it may seem small to take pens and pencils, it is still stealing and you could get in real trouble if you are caught.
没有请示就从单位拿东西是偷窃。虽然拿笔和铅笔看起来是小事，但这仍然是偷窃，而且，如果被抓你的麻烦可就大了。
Companies will usually let you take stationery supplies home if you ask and if you need to do work at home. It's a good idea to bring them back when you have finished though.
如果你需要在家里工作，而且如果你问了，公司通常会让你把文具带回家。不过在你完成工作之后最好把它们拿回来。
Remember the stationery is the company's property - not yours. Every year, staff lose their jobs because they are caught stealing.
记住文具是公司的财产-不是你的。 每年都有员工因为偷窃而失去工作。
It's better to be safe than sorry and not take anything home without asking first. Who wants to lose a job over a cheap pen and some paper?
小心总比伤心好，而且事先没有请求就不要往家里拿东西。有谁愿意因为一根便宜的笔和一些纸而丢掉工作呢?
If you see your colleague taking stationery home, you should warn them of the consequences or they may not be your colleagues for too long.
如果你看到同事往家里拿文具，你应该警告他们后果，否则可能他们和你的同事关系就做不长了。
对话篇
Beth: I heard that Mike got caught by the security guard with some company pens in his bag.
贝丝：我听说迈克因为包里有公司的笔被保安抓了。
Sally: I heard that too. Was he in trouble?
莎莉：我也听说了，他有麻烦吗?
Beth: He had to go to the HR manager for a formal interview.
贝丝：他得到人事资源经理那里正式面谈。
Sally: Were the police called?
莎莉：叫警察了吗?
Beth: The security guard wanted to but the HR manager just warned Mike not to do it again.
贝丝：保安想叫，不过人事资源经理只想警告迈克不要再这样做。
Sally: Why did the security guard take it so seriously?
莎莉：为什么保安这么认真?
Beth: Stealing from the company is very serious.
贝丝：偷公司的东西很严重的。
Sally: I have to admit that I have taken some paperclips home. Will they arrest me?
莎莉：我得承认我拿了些回形针回家。他们会抓我吗?
Beth: No, but I suggest that you bring them back!
贝丝：不会，不过我建议你把它们拿回来!
BEC中级口语练习：职业健康和安全
Ⅰ.核心学习：Occupational Health and Safety 职业健康和安全
Steve: You haven't moved from your desk for about five hours Mike.
史蒂夫：你在桌子旁边差不多五个小时都没动了迈克。
Mike: Tell me about it! I have two submissions due by 4PM today and I am way behind.
迈克：你说我该怎么办!四点之前我要交两个报告，我要赶不及了。
Steve: I know that the reports are vital, but so is your health.
史蒂夫：我知道报告很重要，可你的健康也一样重要。
Mike: My health is fine - I haven't had the flu at all this year.
迈克：我的健康很好，这一年我都没得感冒。
Steve: But what about your eyes and hands?
史蒂夫：那你的眼睛和手呢?
Mike: They feel fine. Why are you asking about my eyes and hands?
迈克：它们很好，你为什么要问我的眼睛和手呀?
Steve: The HR department says that we should take a break for five minutes every hour to rest our eyes from staring at the computer and our hands from typing.
史蒂夫：人力资源部的人说我们应该每一小时休息五分钟，让一直盯着电脑的眼睛和打字的手休息一下。
Mike: Really? I didn't know that.
迈克：真的吗?我不知道这些。
Steve: Listen up and I will lecture you about OH&S.
史蒂夫：好好听，我给你讲一堂职业健康和安全讲座。
Ⅱ.单词简析
1) Occupational Health and Safety: usually known as OH&S, it covers everything to do with the safety and health of staff
通常称为OH&S，包括跟员工的安全和健康相关的所有事情
ex:My company pays a lot of attention to the OH&S laws so that all staff are safe.
我的公司对职业健康和安全法很重视所以所有的员工都很安全。
2) Submissions: formal reports
正式的报告
ex:Submissions are very important because they are often used by senior management to make key decisions.
正式报告很重要，因为高层经理们常用这些报告来做重要决定。
3) Vital: very important
非常重要
ex:Coffee is vital to me in the morning - I cannot function without it!
早晨咖啡对我很重要，没有它我不能工作。
4) Flu: short for influenza
流感的缩写
ex:I hate it when I catch the flu because my nose is running and my throat gets very sore.
我很讨厌得感冒，因为感冒时我流鼻涕，嗓子又疼。
Ⅲ.课文篇
Before Occupational Health and Safety laws, most companies paid little attention to the health and safety of their staff. The laws punish companies severely if an employee hurts themselves at work if the company did not do everything they could to make the workplace safe.
在没有职业健康和安全法以前，很多公司对员工的健康和安全都不是很重视。如果公司没有尽力保证工作场所的安全，员工因公受伤时，职业健康和安全法就会给公司严重的惩罚。
OH&S is a responsibility of the HR department. The HR department should have a written OH&S policy that all staff should be told about when they join the company.
职业健康和安全是人力资源部门的责任。人力资源部应该准备一份书面的职业健康和安全政策，所有职员在加入公司时都应该被告知。
If you work with computers, you should rest your eyes and hands for at least five minutes each hour. If you don't, you could damage your eyes and develop a problem called Carpal Tunnel Syndrome in your wrists.
如果你工作时使用电脑，应该每小时让眼睛和手休息至少五分钟。不这样的话你的眼睛就会受到损害，而且手腕可能患上腕关节综合症。
For people who have to lift heavy things, the company should show you how to lift properly so that you don't injure your back. Pay close attention to OH&S policies to protect yourself from serious injury at work.
对于那些必须抬重物的人，公司应该告诉他们抬重物的正确方法以防止损伤背部。密切关注职业健康和安全法以防自己在工作时受重伤。
OH&S also involves having a comfortable chair and proper desk to work at as well as having a good keyboard if you do a lot of typing.
职业健康和安全还涉及到工作时要有一把舒服的椅子和一张合适的桌子，如果打字很多的话还要有一个好的键盘。
Remember, work is important, but your health is even more important!
记住，工作固然重要，但是你的健康更重要!
Ⅲ.课文篇
Before Occupational Health and Safety laws, most companies paid little attention to the health and safety of their staff. The laws punish companies severely if an employee hurts themselves at work if the company did not do everything they could to make the workplace safe.
在没有职业健康和安全法以前，很多公司对员工的健康和安全都不是很重视。如果公司没有尽力保证工作场所的安全，员工因公受伤时，职业健康和安全法就会给公司严重的惩罚。
OH&S is a responsibility of the HR department. The HR department should have a written OH&S policy that all staff should be told about when they join the company.
职业健康和安全是人力资源部门的责任。人力资源部应该准备一份书面的职业健康和安全政策，所有职员在加入公司时都应该被告知。
If you work with computers, you should rest your eyes and hands for at least five minutes each hour. If you don't, you could damage your eyes and develop a problem called Carpal Tunnel Syndrome in your wrists.
如果你工作时使用电脑，应该每小时让眼睛和手休息至少五分钟。不这样的话你的眼睛就会受到损害，而且手腕可能患上腕关节综合症。
For people who have to lift heavy things, the company should show you how to lift properly so that you don't injure your back. Pay close attention to OH&S policies to protect yourself from serious injury at work.
对于那些必须抬重物的人，公司应该告诉他们抬重物的正确方法以防止损伤背部。密切关注职业健康和安全法以防自己在工作时受重伤。
OH&S also involves having a comfortable chair and proper desk to work at as w
对话篇
Beth: Sally, will you check these new OH&S posters for me before I put them up?
贝斯：莎莉，在我把这些新OH&S海报挂上之前，你能帮我检查一下吗?
Sally: Of course I will. You know that I love teamwork!
莎莉：当然可以，你知道我喜欢团队工作!
Beth: I think that OH&S is so important that I have made some posters for the office walls to remind people to take a break every hour.
贝斯：我觉得职业健康和安全太重要了，所以准备了一些海报挂在办公室墙上提醒大家每隔一小时休息一下。
Sally: That's a great idea Beth. I wish that I had thought of it!
莎莉;这个主意很好，贝斯，真希望是我想到的。
Beth: I got the idea because I often get a headache from staring at my computer for too long.
贝斯：我想到这个主意是因为我经常因看电脑时间太长而头疼。
Sally: And you think that taking a short break every hour can help?
莎莉：你认为每小时休息一会儿会有帮助是吗?
Beth: I know it can. If I get up and have a short break every hour, I feel better and am more efficient.
贝斯：我知道会的。如果每小时站起来休息一会儿，我就会觉得好多了，工作效率也更高。
Sally: Well you have taught me something new today. I will try to put your ideas into practice.
莎莉：今天你教了我一些新东西。我会试着照你的话做。
Beth: We can take our breaks together and practice English while we relax.
贝斯：我们可以一起休息，休息时一起练英语。
Sally: That's the best idea I have heard today!
莎莉：这是我今天听到的最好的主意!
ell as having a good keyboard if you do a lot of typing.
职业健康和安全还涉及到工作时要有一把舒服的椅子和一张合适的桌子，如果打字很多的话还要有一个好的键盘。
Remember, work is important, but your health is even more important!
记住，工作固然重要，但是你的健康更重要!
商务英语中级情景口语：卖点
Dialogue 1
F: What kind of car is best for me?
M: For you, I would recommend this one here.
F: The compact, why do you think that one is better than the others?
M: This automobile is just right for your needs because not only is the compact for easen city driving, but also it has many safety features, I know that as a parent you are concerned about safeties in driving your kids to and from school.
F: That's true, what kind of safety features are we talking about?
M: This model features an tyre lock brakes, air bags on both driver and passenger's sides, and impact collision design, but that's not all, this car isn't only safe but also is very economical,
F: You mean it has a cheaper price than the similar models?
M: Yes, this price is very affordable, but driving this car you'll also noticed a significant annual saving in gas consumption, the main attraction for this model is a few economy.
F: With the cost of gasoline these days, that is a big plus, I think this model may be just what I'm looking for.
M: Why don't you take if for a test drive and think it over.
Dialogue 2
M: The product's sell points is its advanced technoledge.
F: Unfortunately, it's just too expensive for majority of consumer to afford.
M: Why is the price so high?
F: It's not just that the price is high, it's that the over head to update and entire computer system to be compatable is costly.
M: Model of computers are compatable?
F: Most current computer systems simply can't handle it, because this model truly has extradinarily capabilities.
M: May be after next generation of technology comes out, the price of this model will become more affordable.
F: But by then, the technology will be out dated.
M: True, but our focus has never been affordability anyway, costwize, we may not be very competitive, but qualitywize, we definately have an edge.
F: That's right, no one else has a product on the market now that is comparible.
M: This model has advanced technoledge, superior components, it is compact, and its top quality product.
F: I guess you get what you pay for.
商务英语中级情景口语：贸易展示会
Dialogue 1
M: Did you send our order to printers for more company's literature? I'm worried we won't get in in time.
F: In time for what? I send the order out two days ago, they promised to have them ready by friday, I don't see why we need two thousand corp's brochures, we certainly don't hand out that many day by day in the office.
M: It's not for handing out in the office, we have trade show to do in lasvegus next weekend, everything has been prepared for our boost, but we don't have enough of flies and hand out pass out in HND.
F: That's right, I forgot we were going to participate int the show this year. Who will be going for our company to man the boost?
M: There' ll be a team four of us going, our marketing director's going early to participate the conference beforehand, and rest of us will leave thursday to set up, the show opens on friday, the expositon will last three days, so sunday is closing.
F: Have you gone in past years? I've heard this expo is the largest in our industry, it must be pretty exciting to see so many exhibitors from all over nations.
M: I went last year, it is great orportunaty to see what the trends are in this industry, also, it is an important event for ourvmarketing and sales department, the leads we get for this expo will count about 20% for our annual sales.
Dialogue 2
M: Is there anything particular you are intersted in? Can I answer any questions for you about this display?
F: Yes, could you tell me more about your services?
M: we represent pharmaceutical company that produces genery brand prescription paying medications, we supply products to over twenty countries and we're also deeply involved in medical research and development, are you interested in any particular area of medical services?
F: I'm looking for information about current drugs or pees, do you have recent reports or information you can give me?
M: Certainly, we have by monthly journal which detaied in current project. If you leave your information on our mainly list, I can send you a free copy in the mail, may I have your card?
F: Oh, I've just run out of the name cards, but I can write my information down for you, do you have a business card you can give me?
M: Yes, here is my card, let me also give you a copy of our latest catalogue, the catalogue contains a extensive list of our current products and services, and also details many of our recent projects, if you have any questions and specifics, I can help you answer them now, or I can have our office contact to you later.
F: That would be fine, thank you.
年商务英语中级情景口语：销售审查
Dialogue 1
M: Did you see the information on sales for last year? The sales review was made up at our last board meeting, there's a great news for our shareholders.
F: Yeah, I went for this figures this morning, we're finally making money again.
M: We've never solved this much before, our growth this year has been phenomenal, we have captured 80% of this market, up for last year by 120%, our strategy is working.
F: not only our annual sales brake the record, but our month by month earning exceeded our forecast as well. After a two year's slum, we finally back in the black.
M: The company's performance has improved since Voller became president. He's made our little business into a real lucrative operation, products' selling like hot case.
F: I think our success is partly because Wallet's contribution, and partly because our new marketing strategy, because the new advertise campaign, we have became the top sellers in the field.
M: Let's hope this stroke of good luck last, I hope we are over are financial difficulties for good, but it's still too soon to know if our sales success is on long term trend.
F: Let's hope it is.
Dialogue 2
M: Give these sales figures a look, it's pretty depressing, we're away in this year, we can't afford to keep going like this for much longer.
F: You're right, we need to start making money soon or at least manage to brake even, but I think that the market is slowly begining to heat up, sales are bound to pake up any time now.
M: Deman is droping, the problem is our competition, they are monoplizing the market.
F: Maybe we should rethink our marketing stategy to enclose the possibility that our new line of cosmetic could be a good seller.
M: It's really too early to tell, but a lot writing on the new products, if we don't do better after the products lunch, we may have to go bankrupt.
F: Do you think is that serious?
M: Look at this numbers and see for yourself, read them rip.
F: My goodnees, I didn't realize it was that bad.
商务英语中级情景口语：产品展示
Dialogue 1
F: Excuse me, can you please show me how to make this contrumption work? I'm having a hunger of time trying to figure it out.
M: It's very easy really. Here, let me show you.
F: Thank you.
M: Sure, no problem, first of all, you are holding it upsight down, the red areao must point upword.
F: Oh boy! My dump.
M: Don't worry about it, it can be a little confusing of your first time, once you got it upright, point the nozzle to direction that you want to spray, then press the red button here.
F: Is that all there is to it? That seems really easy, I don't know why I didn't figure it out myself. Oh, but that' only working for forward motion, how do I make it work in reverse?
M: See this lever here, if you switch it slightly to the left, it will cause the motor to move in reverse, see it now, it' going backward now, if you want it to go forward again, simply switch the lever back to the right side, watch this.
F: That's seems like a real piece of cake! How do I clean up the dust trap when it's full?
M: In the back of machine here, see this panel, if you open up this flap, you will see a small srew holding the dust trap in place, you can use a regular screw driver to open it up with a few simple movements, then you can MD the trap, here, I'll show you.
Dialogue 2
M: Do you have a minute? I'd like to give a demonstration of our latest and best selling products, the dust eleminator proffesional vaccum cleaner.
F: Yeah, I guess I have a little time, what did you say it was? a vaccum cleaner?
M: Yes, but the dust eleminator is much more than the normal vaccum cleaner, you won't find anything else like this on the market, here, let me demonstrate.
F: Ok.
M: Do you see what I have here, this is the bottle, soil dust that I'm going to pull on the carpet of floor here, while I'm adding, I'm going to add some paint, some smashed crackers, and a couple of thread enge nails, now I'm going to rob it deeply the fibres in the carpet, it's real mess, do you agree?
F: Youp,sure it is, you've got a big mess on you hands.
M: Now, watch, I simply turn on the dust eleminator with a flip of this switch, wola! the dust elemintor is powerful enough to pull out the pins from the carpet of fibres, it also can hanlde the heavy way of nails, and have no problem with the volume of soil dust, truly remarkable, don't you agree?
F: Wowh, it really cleaned up that mess, it looks just the same before you dumped all the stuff on there, that's really amazing.
M: I know you've been impressed, now, all I take this to make this dust eleminator yours is three monthly installments of 1995.
By and large, I am an easy-going, yet up front person. I always come right out and say what I mean and mean what I say. I like to make friends and in fact I have many friends. If my friends ask me for help, I would go out of my way to help them. I am good at teamwork because I like to work with others. Generally speaking, I am a good-tempered person. I seldom get angry but sometimes I feel upset when things do not work out for me. With many successes and failures behind me now I can more or less put thing in perspective. I am very serious about study and work. I am a very careful person but sometimes you may think I go to the length of being meticulous. New things, such as newly designed walkmans and other fancy gadgets, new computer games etc, never failed to fascinate me. I am an optimistic person and I believe tomorrow will be better than today. I like to travel because I find the travelling is a real eye-opener and I like to study because I believe knowledge and skills are guarantee of a better job and good life.
Promoting a new model
The car manufacturer you work for plans to produce a new model and to target consumers between 18 and 25 years old.
You have been asked to make suggestions for promoting the car.
Discuss the situation together, and decide:
Which features of a car might be important to the target group
How an advertising campaign could present the car
Where you could advertise the car
推出新款车
你所在的汽车生产厂计划推出一款新车， 并将目标人群定为18岁到25岁的顾客群。请一起讨论， 为这款车的促销提出意见，内容包括：
这款车的那些特性对目标人群来说很重要
在广告宣传中应该以怎样的形式推出这款车
广告应该发布在哪里
【词汇&短语】
主要使用者 prime user 手机短信 text message
小体积 compact size 配置，装置 outfit
第一印象 at first sight 战略，策略 strategy
【参考范例】
A: That is the most recently developed model of the company. The target consumers are aged between 18 to 25 years old. Now, let’s have a discussion about how to promote it. Please fell free to share with us whatever it is in your mind.
B: At first sight, I’m really positive that the prime user of this model will be youngster rather than the middle aged. Look! It is of compact size, yet with modernized outfits, really appealing to young and fashionable people. I think this is the real pluses of it.
C: You are right. We are probably looking at the best seller of this season. But don’t forget that our competitors also have launched new models recently. The point is how to do advertising campaign against them.
A: I think the features of the model just speak for themselves. The only thing we need to do is try to get our potential buyers to take a look at the car.
B: We can invite pop stars to present the model, and then the new model will appeal to the youngsters.
C: Good idea! So we have to design everything on a target-based strategy. I believe the so called“star effect”will work. According to a recent survey, the consumers do care about who is presenting the product. We should take advantage of it.
A: The launching of the new model needs perfect timing. I believe autumn is a good reason. Because it is a time when students left college and go forth into the word. Some of them will find themselves in great need of a vehicle to communicate to their working cities.
B: Ok, I think we covered this point perfectly. Shall we move on to the next subject?
C: Yeah. The launching of the new model is also a vital factor. In your perspective, where should we advertise the car?
A: The feedback from our retailers and the market research indicated that internet and text messages, instead of trade affairs, are ideal media for advertising the new the model.
B: It makes senses. After all, our target consumers are young customers and these guys just can not live without computers and cell phones. Since they prefer stay at home surfing the internet and sending text messages, it is not difficult to find our best channels to launch the new car.
C: You can hardly imagine how fast words can travel in the internet world in these days. If some buyers think highly of our car and say something in favor of it in the internet community, lots of internet users will know it overnight. It is a good choice.
Selling old stock
The manufacturing company you work for needs to make space in its warehouse to stock its new products. The company would like to sell off end-of-range products at discounted prices.
You have been asked to make recommendations.
Discuss the situation together and decide:
How much discount should be offered
Whether to offer the same discount on all products
How customers could be informed of the discounts.
库存积压品处理
你所在的制造公司要清理仓库以便储存新产品。公司想把已停产的尾货打折处理掉。公司要求你们对此提出建议。
你们一起讨论当前的状况，并决定：
l 应该提供多大幅度的折扣
l 是否对所有的产品采取同样的折扣
l 如何通知客户这次的打折活动
【词汇&短语】
整理，选出 sort out 区分，区别 differentiate
仓库 warehouse 广告费用 advertising rate
配饰 accessory 亏本 at a loss
过时 out of fashion 替换物 alternative
有吸引力 appeal 传单，散页印刷品 leaflet
营造空间 make space 社区 community
有道理，所言极是 have a point 几乎，实际地 practically
【句型点击】
常用否定句小结
Little remains to be said. 简直没什么可说的了
I don’t wholly agree. 我并不完全同意
It simply will not do. 那是绝对不行的
I never thought of it, let alone did I do it. 我想都没想到它，更别说去做了
【参考范例】
A: Now, we have to work out a plan to deal with the old stock which has been just sorted out from our warehouse. We don’t have much time left; because the new products are suppose to arrive in early next month.
B: So we have two weeks left and we must hurry up.
C: Most our stocks are clothes and accessories, and they have gone out of fashion.
B: Yes, fashions changes quickly. So, to appeal our customers, we must offer great discount for our stock. How much discount would be appropriate?
A: What do you think to a 50% discount? It’s Christmas season, a big sale time, discount is everywhere, so we must offer bigger discount than usual.
B: Yes, I agree with you. The most important thing at this time is to sell off the stock and make space for our new products.
C: You two have a point here. Anyway, our products are end-of-range and need to be cleared out soon. But I am wondering whether we will offer the same discount on all products?
A: I prefer the same discount because people nowadays don’t like to bother themselves with calculating and differentiating. They are attracted by a 50% discount. And if they find our products are actually offered with different discounts, they would feel being cheated.
B: Yes, I feel the same way. 50% discount is easy to catch attention and easy to handle. We don’t want to get our sales staff confused, do we?
A: All right then, 50% discount for all our stock. Now let’s move onto our last term. How can we inform our customers the clearance sale?
C: There are many ways to inform our customers. For example, we can advertise our sale on TV, radio and newspapers.
B: I don’t think we have time for that, you know, there are just two weeks left, and it takes at least a week to contact the concerned department s to have our advertisement finally put on media. Then just a week left. I’m really not sure how much effect it will have on customers.
A: Absolutely. And the advertising rates are high. I don’t think we can afford that. Our stock is already sold at a loss.
C: Yeah, what you said is true.
A: There’s an alternative, we can print leaflets and distribute them on the street and in the communities. In this way we can attract a lot of people’s attention at a low cost.
C: Good idea, and we may also send emails to our customers or publish the news of our sale on line, and it’s particular free!
B: Wonderful! It seems everything has been work out for selling our old stock.
5月BEC中级口语考试经验分享
虽然明天才是真正的BEC考试，但口语结束确实有种如释重负的感觉，自己一直最担心的就是口语考试，倒不是因为自己口语不好，而是因为没考过，怕考试时候紧张到说不出话。我一直是那种考试就紧张的类型，还记得初中考自己最害怕的数学时候居然一看到题目就肚子疼得厉害。听到别人有裸考口语的勇气，我那叫一个羡慕。
为了考试时候不紧张，我把经科出版社那本500来页中高级口语手册读了三遍。离考试还有三个月就开始准备，每天晚饭后抱着那本砖头找个没人的地方读上两节。收获也挺多，不仅练到了口语，还了解了许多商务方面的知识，我觉得这都比那商务英语课本好多了。到后来，虽然也能就一个话题展开说点东西了，但还是怕考试发挥不好，尤其是临考几天武汉老是下雨，我都没地方练口语，晚上睡前一想到考口语就紧张到睡不着觉，那真是一种折磨。考口语的模拟场景萦绕在脑海里，整天自己吓自己。它，终于，终于，终于来了。
不出所料，前夜果然没睡好，一会醒一次，好不容易挨到天亮。简单洗漱就往武汉大学考试中心赶，哇，到了那里人山人海，更确切地说是女人山女人海，那种男女比例可能很难碰到第二次了。那时9点场的考生刚入场，为了扼杀欣赏美女的邪恶念头，我强迫自己找了个地方再去准备下考试。把自己准备的口语万能公式又读了一遍，然后用了下SELF-SUGGESTION，就又返回考试中心等入场。那个过程又是一次煎熬，左等右等时间就像凝滞了一样，害我又一次被紧张折磨。
10点入场，先到侯考室涂答题卡，认识PARTNER。我的PARTNER是武汉理工研一的一个学自动化的男生，我安排了下说话顺序的问题，但他似乎很不放心的样子，一个劲在那跟我讲第三部分的对话细节，甚至想在考前完成每个句子。检查完准考证和身份证就到二楼的那些小房间里考了，真的到了却又觉得太快了。还好，心跳不是很快。
推门进去，监考老师很热情地招呼我们落座，收齐我们准考证后她们又自我介绍了下，然后问了下我们名字就正式开始考试了。老师很和蔼可亲的样子，所以自己更不怎么紧张了。
第一部分，老师每人问了大约四五个问题的样子，都是些很基本的，比如是哪里人啊，是否喜欢自己的专业，和几个很简单的商务问题，
第二部分，MINI PRESENTATION。这部分是我最不怕的，因为我已经给自己制作了一个模板，只需要往里面套些东西就可以了。我的模板是：
when talking about ***, the first important thing to consider is ***.后接两三个句子说明重要原因。
another important thing is ***.后接两三个句子说明重要原因。
on top of that, *** is also important.后接两三个句子说明重要原因。
这样说下来之后时间差不多，也没出现卡壳现象。但我PARTNER明显在这个阶段紧张了，反正我没听懂他在讲什么，而且没说完就因为时间关系被老师被打断了。
第三部分，CONVERSATION，是关于网络招聘的优劣势和如何安排的问题。这部分搭档似乎没什么要说，一个劲把话题抛给我，结果三分钟的对话我们一分钟左右就把它给解决了。这样难题就抛给了老师，为了帮我们凑够三分钟，她就一个劲在那里提问与那个TOPIC有关的问题。一般是一人一个，但我数了下我们每人大约又回答了五六个问题。那个积分的老师都抬头笑了。我搭档似乎更紧张了，老师随便问一个问题他都救命稻草一样抓住不放说个不停，不过好像又不切题，然后老师又问我意见,我觉得老师提问比我们配合好多了。
就这样，传说中令人心惊胆战的口语考试结束了。总体来说，表现比想象中的要好。明天继续加油。
【 经验】会员积分怎么获得？怎么查询？积分可以如何使用？可以直接转换为现金吗？
shareba经验分享： 如何挣钱
十万份免费下载/阅读资料：
1.BEC中级口语练习：邮件过多怎么办
Ⅰ.核心学习：What to Do When You Get Too Many Emails 收到过多的电子邮件怎么办
Michael: My computer is really going crazy today.
迈克尔：今天我的电脑真的要发疯了。
Billy: Have you tried re-booting it?
比利：你试过re-booting (重启动)了吗?
Michael: I think the Big Kahoona would be really angry if she saw me kicking my PC.
迈克尔：我觉得如果让头儿看见我踢我的电脑，她会很生气的。
Billy: I don't mean that you should kick you computer! Have you tried to restart it?
比利：我不是说你应该踢你的计算机!你试过重启动了吗?
Michael: Do you think that would help?
迈克尔：你觉得那有用吗?
Billy: Maybe. What error message are you getting?
比利：可能。你得到什么样的错误信息?
Michael: It says that I have too much email.
迈克尔：它说我的电子邮件太多了。
Billy: How many emails do you have in your inbox?
比利：你的收信箱里有多少封电子邮件?
Michael: About 10,000!
迈克尔：大约一万封!
Billy: Leave your computer alone for a while and I will tell you how to manage your email more efficiently.
比利：先不要去管你的计算机，我要告诉你怎么更有效地管理你的电子邮件。
Ⅱ.单词简析
1) Re-booting: a technical term meaning to turn your PC off and then on
重启动：把个人电脑关了，然后再开的技术术语
ex:Sometimes re-booting can fix a computer problem, but it is probably better to call the IT staff first.
有时候重启动可以解决一个计算机问题，不过也许最好先叫IT人员。
2) Big Kahoona: your boss, an important person
头儿：你的老板，上司，一个重要的人
ex:The Big Kahoona asked me to work this weekend to get an important report finished.
这个周末头儿要我工作，完成一份重要的报告。
3) Efficiently: productive without waste
有效地：生产不浪费
ex:The more efficiently a company works, the larger the profit will be.
公司的工作效率越高，利润就越大。
4) Prioritize: to arrange things in order of importance
把...区分优先次序：按事物的重要性进行排序
ex:Professional staff should develop systems to prioritize their work efficiently.
专业人员应该开发系统来有效地将他们的工作按照优先次序进行排序。
Ⅲ.课文篇
More than 12 trillion emails will be sent by the end of this year. That is an astonishing number for a communications tool that is only about 25 years old. Today email has partially replaced faxes and phone calls as the key way of communicating.
到今年年底人们发出的电子邮件将要超过12万亿封。对于一个只有25年之久的通信工具来说，这是个惊人的数字。现在电子邮件已经部分地取代了传真与电话作为主要通信方式的地位。
But what should you do when you receive too many emails and how do you ensure that you don't get too many in the future?
不过当你收到过多的电子邮件(以下简称邮件)该怎么办?而且，你怎么保证以后不会收到过多的邮件?
Sort your emails in different folders depending on their content: for example, use different email addresses for different roles. Consider using one address for your private mails, one for work-related stuff, an another for your hobbies or sports activities.
按照邮件的内容将它们归类到不同的文件夹里。例如：不同的角色使用不同的邮件地址。考虑一个地址用于你的私人信件;一个地址用于与工作相关的东西;另一个地址用于你的业余爱好或体育活动。
Try to filter spam. Reading or deleting spam takes time - time that could be used doing something else. Spam is any unwanted email that is not addressed to you specifically.
尝试过滤垃圾邮件。阅读或删除垃圾邮件需要时间-你可以用这些时间来做其它的事情。垃圾邮件是那些不受欢迎的、不是专门发到你的地址的邮件。
Archive or save everything important because you will have to get something from your archives at some point. I wish I had always done that...
将重要的东西存档或保存下来，因为有时候你需要从你的档案里获取某些东西。但愿我以前一直这么做...
Try to keep up-to-date with your private emails, because if you don't, you will never have time to spend time on old emails later. From my personal experience, either I reply to an email within a week or I won't deal with it before months...
尝试保持与私人邮件同步，因为如果你不这么做，以后你就永远没有时间花在旧邮件上。从我的个人经历来说，我要么在一周内回复邮件，要么数月之后才去处理它。
Prioritize email quickly. Reply immediately to the highest priority email, within 24 hours to less-urgent ones and within a week to all others.
迅速对邮件进行优先排序。马上回复最重要的邮件，对那些不那么焦急的邮件在24小时内回复，而所有其它的邮件在一周之内回复。
Ⅳ.对话篇
Jeff: What did we do before email was invented?
杰夫：在电子邮件发明以前我们做什么?
Joan: I don't really know. I am too young to remember times before email.
琼：我真的不知道。我太小了，记不起电子邮件以前的事情。
Jeff: I suppose we made more phone calls and sent more faxes.
杰夫：我猜想我们多打电话、多发传真。
Joan: And we wrote letters and traveled to see people in person.
琼：而且我们写信，亲自去会见别人。
Jeff: Right! Email is such an effective way to communicate. I can't imagine life without it.
杰夫：没错!电子邮件是一种很有效的通信方式。我无法想象没有它的生活。
Joan: It can be a powerful tool, but many people just don't have the skills to use it well.
琼：它可以是一种强大的工具，不过很多人就是缺乏技巧，不会好好使用它。
Jeff: I always try to reply to email within 24 hours, but sometimes I forget.
杰夫：我总是尝试在24小时内回复电子邮件，不过有时候我忘了。
Joan: That's OK. As long as you reply eventually, it is OK!
琼：没事。只要你最后回复就行!
2.BEC中级口语练习：医疗保险
Ⅰ.核心学习：Medical Insurance 医疗保险
Michael: Billy, can you come to my office for a meeting?
迈克：比利，你能来我的办公室开个会吗?
Billy: Sure. Michael. What do you want to discuss with me?
比利：当然了，迈克。你想和我商量什么?
Michael: Well, I need to tell you that the report you gave me yesterday is just terrible.
迈克：呃，我要告诉你，昨天你给我的报告简直糟透了。
Billy: I knew you would say that.
比利：我就知道你会这么说。
Michael: What is the reason you did such a sloppy job on the report? Usually your work is of a high standard.
迈克：你做的报告这么邋遢的原因是什么?你的工作通常总是高标准的。
Billy: I have been feeling really sick for the last few days.
比利：我前几天一直觉得很不舒服。
Michael: Well, why didn't you go to see the doctor?
迈克：那么，你什么没有去看医生?
Billy: Because I am broke!
比利：因为我没钱了!
Michael: But the company has medical and dental insurance for you!
迈克：但是公司有你的医疗和牙科保险啊!
3.BEC中级口语练习：改造办公室工作环境
Ⅰ.核心学习：Office Ergonomics 改造办公室工作环境
Michael: Who do you think is taller - you or me?
迈克尔：你觉得谁更高-我还是你?
Billy: I am, of course. I am heaps taller than you.
比利：当然是我了。我比你高多了。
Michael: But I seem to remember that I used to be at least 2 inches taller than you.
迈克尔：不过我好像记得我以前至少比你高两英寸。
Billy: Maybe you are shrinking?
比利：也许你正在萎缩?
Michael: I hope not! If I am, by the time I am 50, I'll be a dwarf.
迈克尔：我希望不是这样!如果是这样，等我到50岁的时候我就成侏儒了。
Billy: Well, if you are not shrinking, maybe it's because your posture is poor.
比利：唔，如果你没有萎缩，可能是因为你的姿势不好。
Michael: You think I am slouching when I stand?
迈克尔：你觉得我站的时候站不直?
Billy: I am not an ergonomics expert, but it looks that way to me.
比利：我不是工效学方面的专家，不过我觉得你看起来是那样。
Michael: It's time for you to give me some lessons in working comfortably I think.
迈克尔：我觉得你该给我上一些有关舒适地工作方面的课程了。
Ⅱ.单词简析
1) Heaps: much, a lot
很，非常的：许多，大量的
ex:When I grow up, I want to have heaps of money so I don't have to worry about anything.
等我长大的时候我想有很多钱，这样我就什么事情都不用担心了。
2) Shrinking: getting smaller
收缩，萎缩，缩水：变小
ex:Either all of my clothes are shrinking when I wash them or I am getting fatter!
要么我洗衣服时我的所有衣服在缩水，要么我在长胖!
3) Dwarf: a person of unusually small stature
侏儒：身材异常小的人
ex:Some people prefer to use the words 'little person' instead of dwarf, because they think it will cause less offence.
有些人更喜欢用“小个子”一词而不是侏儒，因为他们觉得那样不那么伤人。
4) Ergonomics: science of designing and arranging things so that the people and things interact efficiently and safely
工效学，工作环境改造学：设计与安排事物，使人与物的互动有效、安全的科学
Ⅲ.课文篇
People working in desk-jobs need to be careful that they don't injure themselves. When we usually think of work related accidents, we think of sports people, movie stunt people, drivers and people who lift or carry heavy items. But working with computers, typing, reading or writing can be just as hazardous unless you are careful.
在桌面上工作的人要小心，这样才不会伤了自己。通常，当我们想起与工作相关的事故，我们想到的是体育人士、电影替身、汽车司机和抬扛重物的人。不过，除非你小心，否则，搞计算机工作、打字、阅读或者写作也同样是危险的。
Here is a checklist that you can follow to make sure to reduce the risk of possible injury:
下面是一个你可以遵循的核对表，确保减少受伤的可能性。
Posture:
Maintain proper posture, paying careful attention to the position of your head, neck, arms and feet.
Switch between different postures on a regular basis.
When keyboarding, use minimum force while striking the keys.
Take frequent mini-breaks throughout the day to give muscles and joints a chance to rest and recover.
Give your eyes a break by closing them momentarily, gazing at a distant object and blinking frequently.
姿势：
保持正确的姿势，小心注意你的头部、脖子、胳膊与双腿的位置。
经常变换不同的姿势。
敲打键盘的时候，击键时要使用最小的力气。
一天从早到晚要不时地做短暂休息，让肌肉和关节得到休息，恢复状态。
闭上眼睛一小会儿、凝视远处的景物并频繁眨眨双眼，让眼睛得到休息。
Environment:
Maintain appropriate lighting levels for specific tasks. More illumination may be needed to read a document than a computer screen.
Reduce or eliminate glare by using window shades, diffusers on overhead lighting and anti-glare filters for computers.
Adjust the contrast and brightness on your computer screen to a comfortable level.
Get a regular eye exam and if necessary, wear glasses or contact lenses.
Clean the computer screen and other surfaces regularly.
Reduce the number of dust collecting items like papers and files on your desk.
环境：
为具体的工作保持适当的亮度。阅读文件的时候可能比看计算机屏幕需要更亮的光线。
使用窗帘、天花板上使用扩散照明、计算机使用亮光过滤器来减少或者光。
调整你的计算机屏幕对比度与亮度至一个舒适的水平。消除亮
定期检查眼睛，如果有需要，戴眼镜或隐形眼镜。
定期清洗计算机屏幕和其他物品的表面。
减少桌面上聚集灰尘的物品如纸张与文件的数量。
Stress:
Reduce stress by planning ahead and setting realistic goals for what you can accomplish during the day.
Organize your workload to help even out busy and slow times, to avoid feeling “swamped”.
Avoid long periods of repetitive activity. For example, alternate computer work with other tasks like phone calls, filing, copying and meetings.
Acknowledge ideas and accomplishments of co-workers on a regular basis.
Personalize your office with a few favorite items, like artwork, photos and plants.
压力：
提前计划，并做出当天你可以完成的、可行的目标，以此减少压力。
合理安排工作量，平摊忙碌与休闲的时间，避免感觉“忙得不可开交”。
避免长时间重复相同的工作。例如，将计算机工作和其他的工作如打电话、文件归档、复印与会议交替进行。
定期接纳同事的想法，肯定他们的成绩。
用一些你最喜欢的东西如艺术品、照片与植物将你的办公室个人化。
Ⅳ.对话篇
Jeff: My shoulders are so sore today.
杰夫：今天我的肩膀很疼。
Joan: Do you need a massage?
琼：你需要按摩吗?
Jeff: No, thanks. I think I need to consider my workplace ergonomics.
杰夫：不用，谢谢。我觉得我需要考虑改造我的办公室工作环境了。
Joan: Do you take regular breaks during the day?
琼：一天当中你定期休息吗?
Jeff: Not really. Sometimes I type for five or six hours without stopping.
杰夫：没有。有时候我打字连打五六个小时不停。
Joan: Well, I think we have found the cause of your sore shoulders.
琼：唔，我觉得我们知道你的肩膀为什么疼的原因了。
Jeff: If you were really my friend, you would remind me to take breaks and relax a little during the day.
杰夫：如果你真是我的朋友，你就会提醒我一天当中要休息休息，放松一小会儿。
Joan: I will try to remember to do that for you. But don't relax too much yet - I need you to finish the report I gave you!
琼：我会设法记得提醒你。不过先不要太放松-我需要你完成我给你的报告!
Billy: I never knew that! You mean I can see the doctor for nix?
比利：我从来不知道!你是说我可以免费去医院?
Michael: Come to my office and I will give you all of the forms you need, my sick friend.
迈克：来我的办公室，我给你你需要的所有表格，我生病的朋友。
Ⅱ.单词简析
1)Sloppy: lazy, not careful
邋遢：懒，不细心
ex:Your boss will not be happy with your performance if your work is always sloppy.
如果你的工作总是邋邋遢遢的，你的老板是不会喜欢你的表现的。
2) Broke: having no money
破产：没有任何钱
ex:Being broke is no fun at all - you can't do anything without money.
破产可不好玩 - 没有钱，你什么都做不了。
3) Medical insurance: a way of protecting yourself from very large medical costs
医疗保险：一种就大额的医疗花费保护你自己的方式
ex:Medical insurance means you pay a small amount of money each month and then if you have to see the doctor, the insurance company will pay your bills for you.
医疗保险就是你每个月付少量的钱，但如果你(生病)必须去看医生，保险公司会为你负担费用。
4) Nix: free, without charge
无，空：免费，没有收费
ex:The bar was offering beer for nix, so I didn't spend a cent the whole evening.
酒吧提供免费的啤酒，因此我整晚没有花一分钱。
Ⅲ.课文篇
Your health is the most important thing you have. Being healthy is more important than having money, more important than your family and more important than your job. It is vital therefore that you look after your health and well-being.
你的健康是你所拥有的最重要的东西。身体健康比有钱重要得多，而且比你的家庭和你的工作更重要。它是如此的至关重大，因此你(必须)照顾好你的健康和幸福。
In most countries, the public health system is adequate but not really suitable if you are going to have a long stay in hospital or if you need specialist care. With the costs of doctors, hospitals and drugs rapidly increasing, many people are taking out health insurance policies to cover themselves against financial ruin if they get sick.
在大多数国家，公共健康体系是健全的，但是在你需要住院很长时间，或者需要特殊照顾的情况下，就不(那么)适合了。随着医生、医院和药品的价格急速增长，很多人采取医疗保险，来保护他们自己以免遭受财政损失。
Often your company will include health insurance as a part of your salary package. Your company will negotiate a good deal with an insurance company and then make the monthly payments on your behalf. Because your company is buying several policies at the same time, they can usually negotiate a better rate than you would be able to by yourself.
你的公司经常会将医疗保险做为你薪酬的一部分。你的公司会与一个保险公司洽谈，达成不错的协议，然后每个月为你付费。因为你的公司同时会买好几个保险，他们经常能商谈达成一个你个人不可能得到的好价钱。
If you do have medical insurance and have to go to the doctor, hospital or dentist, make sure you get a receipt. Once you have returned to work, ask the Human Resources manager if there is a special form you need to complete and show the manager the receipt from the hospital.
如果你确实有医疗保险，并且必须去看医生，去医院或者牙医，要确保你拿到发票。当你回去工作时，向人事部经理询问你是否需要填写一张特殊表格，并且向经理出示医院的发票。
Health insurance can be expensive, but you can reduce the cost by having your employer take care of it for you. Health insurance is peace of mind - the last thing you want is to have to worry about money if you are in an accident or get sick. Plan ahead and get yourself covered.
医疗保险可能会很昂贵，但是你可以用使你的雇主为你处理而削减费用。医疗保险是思想的解放 - 你最不想要的事情，就是当你有意外或者生病的时候，还不得不担心钱(的问题)。提前计划，以便此费用的负担。
Ⅳ.对话篇
Jeff: Do you mind if I leave work early today Joan?
捷夫：琼，你介意如果我今天早点下班吗?
Joan: No, not at all. Can I ask where you are going?
琼：一点也不。我能问你要去哪儿吗?
Jeff: I have an appointment at the dentist to have my teeth professionally cleaned.
捷夫：我和牙医约好，要做专业洗牙。
Joan: That sounds expensive!
琼：那听起来很贵!
Jeff: It will be, but I can claim the cost on the company health insurance policy.
捷夫：会的，但是我的费用可以由公司的医疗保险付。
Joan: So you get your teeth cleaned by a dentist for free?
琼：所以，你由牙医洗牙是免费的?
Jeff: That's right! It sounds like a bargain to me.
捷夫：对!听起来是一笔好买卖。
Joan: Make sure you bring me the one of the dentist's business cards so that I can make an appointment later!
琼：你一定要给我带一张那个牙医的名片，好让我以后也能约见他。
WHAT IS IMPORTANT WHEN ……?
Contacting clients by telephone
Calling at the right time
Listening carefully
【词汇&短语】
客户支持 clients support 打扰disturb
可供利用的available 热情的enthusiastic
令人反感的annoying 时间把握timing
【句型点击】
I am in the middle of…我正在忙着
To put it in another way..
….is the key point.
One of the best ways to…. Is…..
【参考范例】
When contacting clients by telephone, we have to cover the whole range of business matter in a limited time, so we have to be very brief and efficient in every minute available. As a matter of a fact, we talk all day, but how to talk is obviously a somewhat neglected art.
To be specific, firstly, you should make sure that you call your clients at the right time, because it is impropriate, impolite and very annoying to disturb your clients when they are in the middle of something. To put it in another way, the perfect timing is the key point. Secondly, when contacting clients by telephone you should listen carefully, because one of the best ways to show your respects to your clients is to become a good listener.
Thirdly, you need to have a positive attitude and to let your clients feel that you are positive and enthusiastic. Also, you can keep a harmonious circumstance between you and the clients. Of course, there are other details that you should pay attention to, such as do not hang up first. We often say that the details determine you will succeed or fail. Note that the details can help a lot to solve the problems effectively.
WHAT IS IMPORTANT WHEN ……?
Selecting a retail sales assistant
Previous experience
Appearance
【词汇&短语】
销售经理 sales manager 促进销售sales promotion
推销潜力 sales potential 销售利润selling profit
代理商Selling agent
【句型点击】
表达现状
We can’t ignore the fact that….
No one can deny the fact….
This phenomenon attracts people’s interest in…
【参考范例】
When selecting a retail sales assistant, several factors should be taken into consideration. Firstly, I think if the candidate has some previous experience, he or she may get a priority or privilege for the position, because as may other employers, I attach great importance to it for that matter.
Secondly, I would pay attention to the personal appearance of the applicants. A good appearance can make the publicity of the company better and easier, and the clients and customers will have deep impression of a decent, neatly dressed sales assistant.
Thirdly, some basic skills and qualities are necessary, such as communication skills and analysis skills. And also, to keep contact with customers is very important. It can help us to improve our achievements and make sure we have sustainable resources for the future development.
Giving presentations
The Managing Director of the company you work for is concerned about the quality of presentations given by staff at internal and external meetings.
You have been asked to help organize some training for staff in giving presentations.
Discuss the situation together and decide:
Which types of staff would benefit most from this training
Who would give this training
How to decide whether training has been successful
做演示
你所在的公司的董事总经理很关心在内部和外部会议上工作人员所做演示的质量。 你已被要求协助组织给予一些工作人员做演示的培训。
你们一起讨论当前的状况，并决定：
哪些类型的员工在培训中受益最大
由谁来承担培训工作
如何确定培训是否取得了成功
【词汇&短语】
畅销品 best seller 了不起的 stunning
反馈 feedback 追求，坚持pursue
有效计划 tentative 见解 insight
修改，变动 alternation 声誉reputation
确认 confirm 说服 convince
【句型点击】
表示让步
Though/although…. 尽管….
Even if/ even though
In spite of…
Admittedly…
【参考范例】
A: The product of our company becomes the best seller in Europe. And the board is considering establishing trade relations with China and expanding into the Japanese market. Under this circumstance, we will need more marketing staff to give presentations. That is why we are going to have a discussion about how to plan for training for successful business presentations.
B: We have to draw up a tentative plan for business presentation.
C: Yeah, it is a wise choice to consider every possibility and prepare for it. Later on, although minor alternations can be made, we can avoid lots of trouble.
A: I recommend that we can inquire about possibilities of hiring some professional organization for the training. We can rely on interest reference to figure out how they proceed with the training and decide which one can be authorized to work for us. B, anything do you want to bring up for discussion?
B: I agree with this method. As to whom we should invite to give the training, I think college professors are our best choice. They have both working experience and academic background.
C: But I have some different views here. If I were you, I would not pursue that. Although the distinguished professors have stunning academic background and carry glorious titles, and their insights may receive great reputation, you have to admit that most of them lack of real time practice.
A: Personally, I think they can help us in the long run, but since it is an urgent call, I am apt to choose a professional business presentation training group.
B: Ok. You convinced me. But I’d like to say that the evaluation is also an essential part of the plan. I mean how could we know the staff really benefit from the training or not?
C: Since the staff from the marketing department do business presentations quite often, I think we can refer to their comment on the traini
Ⅰ.核心学习：Let's Learn How to Find a Job! 找工作
Billy: How's business?
比利：今天怎么样?
Michael: Better than usual. I have a few interviews this week.
迈克尔：比平常要好。我本周有几个面试。
Michael: What are we going to learn today?
迈克尔：我们今天要学什么?
Billy: This time we will learn the basics of a job interview with a foreign company.
比利：这次我们要学外企工作面试的基本知识。
Michael: I would love to get a good job at a foreign company. Tell me more. Go on!
迈克尔：我想在外企找到一份好工作。多告诉我。继续吧!
Ⅱ.单词简析
1) Casual : easy going, not serious
轻松、休闲
ex:On the weekends I wear casual clothes.
周末的时候我都穿休闲服。
2) Concern : dealing with
关系到
ex:Pollution concerns us all.
污染是关系到我们大家的问题。
3) Fit in : belong to or work well with
适应
ex:It is important to fit in at work.
胜任工作是非常重要的事情。
4) Recommendation : a supporting of/a praising letter
推荐
ex:The playboy named Bill is my recommendation for president.
我所推荐当总统的是那个叫比尔的花花公子。
Ⅲ.课文篇
What you WEAR to an interview is the second most important factor in making a good first impression. First you should KNOW the company. While you are researching the company, visit the office and take a look at how the staff is dressed. SEE WITH YOUR OWN EYES what the employees are wearing. Then for the interview, try to dress in a similar way. If they are all dressed in a suit and tie, then you should dress in a suit and tie. Take care to note if the ties are solid colors or a mix of colors. If the women employees wear long skirts, then women should wear a long skirt. If employees wore a casual shirt with no tie, you should wear a casual shirt with no tie. If the women all wear pants, you should wear pants. If you see some people dressing casually and others dressing formally, IT IS ALWAYS BETTER TO DRESS A LITTLE BIT MORE FORMALLY.
面试的时候所穿服装是给对方下良好印象的第二个重要因素。首先你应该了解你所应聘的公司。在对所应聘的公司进行研究时，先拜访公司并观察那里的工作人员的着装，亲眼观察你所应聘的公司职员的着装，然后准备去面试，尽量穿同类的服装。如果你所应聘的公司职员穿西服系领带，那么你也应该穿西服打领带去面试。留心领带的颜色是单色还是混合色。如果公司的女性职员身穿长裙，女性应聘者也应穿长裙去面试。如果公司的女性职员穿短裙不系领带，那么女性应聘者也应穿短裙不系领带，而应穿休闲衬衫并不系领带。如果公司的女性职员 都穿长裤，那么你也应穿长裤。如果看到公司职员有些穿着休闲，有些则穿着正式，那么，穿正式一些的服装总是比穿休闲服装要好一些。
Being able to FIT IN (to belong and get along with the other employees) is very important. The interviewer will use this first impression to decide if you can work well with the other employees.
能够与周围环境和睦相处也很重要。面试官会利用面试的第一印象来决定是否你能与其他同事和睦相处。
Another important impression, is one that the employer gets from reading letters of recommendation from your references. Your reference include helpful teachers or old bosses who liked the way you worked. Your teacher or boss will write a letter describing your good qualities.
另一个重要印象是面试者从阅读你的推荐信来获得的。你的推荐人包括那些对你有帮助的老师和欣赏你的工作方式的前任老板。你的老师或前任老板会写一封推荐信，描述你的优点。
Ⅳ.对话篇
Molly: Gordon, long time no see?
莫莉：戈登，好久不见了?
Gordon: That's right. Long time no connect. What have you been up to?
戈登：没错。好久没联系了。你在忙什么?
Molly: I still hunger to find a job at a foreign company.
莫莉：我仍然渴望在一家外企公司找到一份工作。
Gordon: Have you prepared for an interview?
戈登：你做了面试的准备了吗?
Molly: Sure, you bet. I guess. Well, I did a little. What should I do?
莫莉：当然了，你说对了，我觉得。唔，我做了一点准备。我应该做什么?
Gordon: You had better write one resume, then write a cover letter to each individual company. Next, visit the companies to see if they wear formal or casual clothes. Then you should get a few letters of recommendation from your past teachers and bosses.
戈登：你最好写一份简历，然后给每家公司写一份信函。接着去拜访公司，看看他们的着装正式与否，然后让你以前的老师或者老板给你写一些推荐信。
Molly: Thanks a bunch, I owe you one.
莫莉：多谢了，我感激你。
Gordon: Don't mention it, anything for you.
戈登：没事，愿为你两肋插刀。
Molly: Great, then will you write a letter of recommendation for me?
莫莉：太好了，那你会给我写一封推荐信?
Gordon: Well, you were my personal secretary for a year. It would be my pleasure to be one of your references and write a letter of recommendation.
戈登：唔，你做了一年我的个人秘书。做你的一个介绍人，给你写一封推荐信是我的荣幸。
Molly: I really appreciate it. Thanks a million.
莫莉：我真的很感激，多谢了。
